Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback is mixed, with many praising helpful staff like Abby and Avery, while others report rude and dismissive behavior from employees.
Product Quality
Customers appreciate the quality of Lululemon products, but there are complaints about warranty issues and the handling of repairs.
Store Environment
The store is described as clean and well-organized, but some customers felt unwelcome or ignored, particularly people of color.
Return Policy Issues
Numerous reviews highlight frustrations with the return and exchange policies, with customers feeling unfairly treated during these processes.
AO
Alesha Olsen
Dec 30, 2025
5.0
Had the best experience with Whitley. She helped me pick out a gift for my husband and was super helpful!
TW
Tyson Wilde
Dec 29, 2025
5.0
Whitley was the bomb. Gotta buy more Lulu from her
DA
Dayana Alcala
Dec 18, 2025
1.0
Your employees have the worst attitude problems. They need to work their wage instead of acting like my exchange is coming directly out of their paycheck. I don't need a speech over not having a receipt to EXCHANGE a gift. As if that was an uncommon thing to happen in retail during the HOLIDAYS. Especially after acknowledging that I would need to pay the difference! I do not need to be followed around the store and be watched and be treated differently by an employee that was originally nice to me but then got word through a radio that I'm suspicious while I was just looking for my size. I also don't need to get 4 different made up policies by 4 different employees. I'm never going back to Lululemon.
KM
Kruchelka Montalvan
Dec 18, 2025
1.0
The customer service at this store is a joke. What a hassle to exchange pants with the tag still on and everything. Mind you I was paying a difference for the other item and these girls were acting like I was stealing. I’m confused what’s with the attitude do these girls get bonuses for being rude to customers? Just go to the lululemon in Murray or salt lake.
AA
Andres Arroyo
Dec 16, 2025
5.0
Emi was great, she answered all my questions and was very helpful in selecting an outfit for my wife. Thanks !!
What are the store hours for lululemon at University Place in Orem?
lululemon at University Place in Orem is open Monday through Saturday from 10:00 AM to 9:00 PM and closed on Sundays.
Where is lululemon located in Orem, Utah?
lululemon is located at 575 E University Parkway, Unit #B34, Orem, UT 84097, United States.
Does lululemon offer in-store pickup for online orders?
Yes, lululemon offers in-store pickup services at their University Place location in Orem.
What kind of products does lululemon specialize in?
lululemon specializes in technical athletic apparel designed for yoga, running, dancing, and other active pursuits.
How can I contact the lululemon University Place store in Orem?
You can contact the lululemon store via phone at +1 435-246-0991 or email at universitypl-store@lululemon.com.
Is there in-store shopping available at lululemon's University Place location?
Yes, in-store shopping is available at the lululemon University Place store.
What are some nearby food options to lululemon at University Place?
Nearby food options include Europa Bakery & Cafe, Chick-fil-A, The Cheesecake Factory, Sbarro, Charleys Cheesesteaks, Costa Vida Fresh Mexican Grill, Cold Stone Creamery, Orange Julius, and McDonald's.
Are there other clothing stores near lululemon at University Place?
Yes, customers can also visit Flip Flop Shop University Place Utah, American Eagle Outfitters, Forever 21, Mr. Mac, francesca's, and Bohme Boutique nearby for more clothing and shoe options.
Where can I find eyewear and optician services near lululemon?
Nearby eyewear and optician services include EnChroma, Warby Parker, and Insight Eye Care, all close to lululemon at University Place.
Does lululemon at University Place engage with the local community?
Yes, all lululemon locations, including University Place, have strong ties to their local communities, supporting their mission to help people live longer, healthier, and fun lives.
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