Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 6191 South Street in Murray, UT or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.7
186 reviews
5 stars
99
4 stars
26
3 stars
16
2 stars
3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual staff members for their helpfulness and friendliness, there were numerous complaints about poor service, rudeness, and lack of assistance from employees.
Store Cleanliness
Several reviews highlighted issues with cleanliness, particularly in fitting rooms, which were described as dirty and poorly maintained.
Order Fulfillment
Customers expressed frustration with order processing and fulfillment, including issues with online orders not being ready for pickup and miscommunication regarding stock availability.
Product Quality
The quality of clothing received mixed reviews; some customers appreciated the fit and style, while others criticized the durability and value for money.
Store Atmosphere
The shopping experience varied significantly, with some customers enjoying a welcoming atmosphere, while others felt ignored or unacknowledged by staff.
- JPjenna pratt4 days ago5.0We were at the Fashion Place store tonight and had the best customer service. Jacqueline was amazing! She was so helpful and happy to assist us. We forgot to put 2 ties in our bag that we added last minute and Jacqueline ran through the mall to find us! We were in the food court and she showed up with the ties in hand. That truly goes above and beyond and I've worked many years in retail myself. Thank you Jacqueline... you are exceptional!!!!
- TBTracy BealsOct 6, 20255.0Jazmine was so freaking helpful after having Called a ton of online agents to work something out with an order that was confusing. She was so kind and awesome to work with! Thanks so much! Had an awesome experience at this location!
- CACharlize ArellanoJun 4, 20251.0When I was checking out I let the cashier know she hadn’t removed the security tag from the pants, she proceeded to try and remove it and instead of letting me know she hadn’t removed the tag she folded it and placed it in my bag, when the alarm went off she said I was fine. I live like 1-1.5 hours away from the express, so now I will have to commute again just to get the tag removed. Just a bit odd to knowingly leave the security tag on
- SNSammy NguyenJul 20, 20225.0They did my online return exchange perfectly fine, unlike the City Creek and Ogden locations. However, customer service seems to be lacking since they were not the most welcoming, but more importantly, returning my item went smooth!
- 222936Oct 8, 20181.0Limited selection especially for petite sizes. I do love Express clothing but it's far too overpriced. Customer service need improvement as well. Would also be nice if things were somewhat tidy to shop around in.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fashion Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fashion Place hiring currently?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders to the Express store at 6191 South Street?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores. Third party branded products purchased online cannot be returned in stores.
What is the shipping time for Express clothing orders?
Standard delivery orders typically arrive in 5-7 business days within the United States and selected Territories.
What are the Express store hours at 6191 South Street, Murray, UT?
Monday to Thursday: 11:00 AM to 8:00 PM; Friday and Saturday: 10:00 AM to 9:00 PM; Sunday: 12:00 PM to 6:00 PM.
What payment methods does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer in-store pickup services?
Yes, Express provides in-store pickup services for online orders.
What nearby stores can I visit along with Express at Fashion Place Mall?
You can explore nearby stores such as Banana Republic, Victoria's Secret, Madewell, and White House Black Market for additional clothing and fashion accessories.
Are there any nearby dining options near Express at 6191 South Street?
Yes, nearby dining options include Sbarro for pizza, Cafe Bistro for American cuisine, and Bastille for varied meals.
Where can I find beauty services close to Express at Fashion Place?
Glamour Gels nail salon and Sephora for cosmetics and beauty supplies are close by for personal care and beauty needs.