Opened in 1986, the Sportsman’s Warehouse in Midvale, UT is our first location. National gunsmithing services are now available. We now buy & sell used guns! If you like Rocky Mountain elk, mule deer, pronghorn antelope, or waterfowl hunting, we’re here to get you all set up with ammo and everything you need. If fishing is more your speed, we have all of your tackle to catch the bass (largemouth and smallmouth) or trout (rainbow, cutthroat, brown, brook, lake) that you’re after, and we can point you toward the hotspots. We also carry plenty of supplies for hiking, camping, boating, and kayaking. Our shop services are available to spool reels, mount, and boresight rifle scopes, cut arrows, tune bows in our 6-yard archery lane, and anything covered by your Firearm Service Plan. Whether it’s a cold, snowy winter or 110-degree summer day, we’ve got the seasonal accessories to fit your outdoor adventure. While you’re in the area, be sure to check out local attractions like the numerous world-class ski resorts, National Monuments, and 1.1 million acres of Wilderness Area.
Many customers reported poor service, including long wait times and unhelpful staff, particularly at the gun counter.
Product Availability
Customers expressed frustration over low stock levels and unavailability of items, leading to wasted trips.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lack of product knowledge and poor communication.
Pricing Issues
Several reviews mentioned high prices compared to competitors, leading customers to seek alternatives.
Store Atmosphere
The store's atmosphere was described as unwelcoming by some, with reports of employees being disengaged or unprofessional.
RA
Ryan Alspach
1 day ago
4.0
Always a good experience
NH
Noah Humphreys
Dec 3, 2025
1.0
I arrived at the store around ~6:35 PM. I walked in and was immediately met with a cold glare by the person at the front counter. I turned to my wife and joked about how unwelcoming the vibe was instantly.
I went to the gun counter to pick up an online order. One employee was on his phone and the other already helping multiple people. I walked towards the one on the phone and he wouldn’t look up. Figured maybe off the clock? Maybe lose the vest if that’s the case... Another employee came out from the back walked right toward me, avoided eye contact, and then walked past me to do stuff with the other employee that was on his phone. Then, when they finished whatever they were doing, he still ignored us and went into the back never coming back out. Even though the older gentleman at the counter was clearly needing back up.
I waited more before the older gentleman (the only polite person there apparently) finally apologized for the wait and he’ll be with us shortly.
By the time we were helped, he said it was too late because the background check system was closing in 5-10 minutes. If I had been acknowledged when I arrived, this wouldn't have been an issue. Furthermore, SW does not tell you on the website that you must arrive by a certain time for these pickups if you are not using your CC to pick up.
I wasted 90 minutes of driving for nothing. Even worse, when I contacted Customer Support later to see if I could transfer the order to another location (they said no), I was told the store should have had me fill out the forms while I was there for submission the next morning, but the staff didn’t offer that solution.
A terrible experience all around.
Even though I can’t find the gun I’m looking for elsewhere yet, I’m thinking I’ll cancel my order since I clearly can’t trust I’ll be taken care of at SW. Super disappointed in the experience. I’m usually one to not leave reviews like this. And usually I’ll put up with silly stuff like this. But I really genuinely lost trust with this experience and I feel like trusting SW with my businesses is a dumb move. It’s not just the timing issue. It’s that combined with the lack of care that was palpable.
Update: After submitting a cancelation form, we called to cancel the purchase. We got transferred to the gun counter. It rang for 5 minutes or so then timed out. Dropped the call. Had to go through their corporate support to get help with canceling. Yea I’ll go somewhere else.
JJ
John
Nov 28, 2025
1.0
Black Friday deals suck go somewhere else or online
JA
Jack Algee
Nov 11, 2025
5.0
Two and I have some good clothes there and fishing reports the employees are nice I had a good time just being there now that I'm older too I start appreciating the little things that this store has the offer
JB
Justen Black
Nov 7, 2025
5.0
I had a couple great experiences at this location the last week or so. The manager and clerks there were very attentive and answered all my questions about a big purchase. I went back for a couple other things today. It seemed like some higher ups from corporate might have been there and instead of just sticking to the meeting they were involved in, they came to see if I needed assistance with anything, which I did.
What services are available at Sportsman's Warehouse Midvale?
The store provides gunsmithing, gun repair, spool reels, mount and boresight rifle scopes, cut arrows, and tune bows in their archery lane.
What are the store hours for Sportsman's Warehouse in Midvale?
The store is open Monday to Saturday from 9 AM to 8 PM, Sunday from 10 AM to 6 PM. Holiday hours vary; for example, closed on 2025-11-27 and 2025-12-25, with special hours on other holidays.
Does Sportsman's Warehouse Midvale offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods does Sportsman's Warehouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is Sportsman's Warehouse Midvale accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
Are there any nearby public transportation options to Sportsman's Warehouse in Midvale?
Yes, the Midvale Fort Union train and bus station and TRAX Midvale Fort Union light rail station are nearby, making it convenient to access the store via public transit.
What local dining options are near Sportsman's Warehouse Midvale?
Nearby dining options include Q4U BBQ Truck, Beto's Mexican Food Midvale, Taco Bell, Shanghai Garden Restaurant, Bohemian Brewery & Grill, and BLU Beach Bar & Grill.
Are there lodging options near Sportsman's Warehouse if visiting from out of town?
Yes, there are several nearby hotels such as InTown Suites Extended Stay Salt Lake City - Midvale and InTown Suites for convenient lodging.
What outdoor activities does Sportsman's Warehouse Midvale cater to?
They support hunting, fishing, hiking, camping, boating, and kayaking with a range of gear, ammo, and expert advice. Seasonal accessories are also available for various weather conditions.