Shane Co.

4.5
1497 reviews
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Business Details

7182 S State St, Midvale, UT
84047, United States
(801) 568-9500
https://www.shaneco.com/
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About

Jewelry StoreShane Co.
At Shane Co., we’re Salt Lakes's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Shane Co.
7182 S State St, Midvale, UT
84047, United States

Hours

Reviews

4.5
1,497 reviews
5 stars
1,230
4 stars
92
3 stars
32
2 stars
39
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly highlighting Jamaal, Anna, and Austin for their helpfulness and knowledge.

Product Quality

Customers expressed satisfaction with the quality of jewelry and the warranty services offered, noting positive experiences with repairs and maintenance.

Shopping Experience

While most reviews reflected a positive shopping experience, some customers found the initial check-in process to be impersonal and time-consuming.

Staff Knowledge

Several reviews mentioned the staff's extensive knowledge about products, helping customers make informed decisions.

Variety and Selection

Customers appreciated the wide variety of jewelry options available, although some noted a lack of selection in specific categories like men's wedding bands.
  • RR
    Rusty (Rusty)
    Jan 4, 2026
    5.0
    A great place to look for rings, jewelry, watches or anything else to spoil that special someone or yourself. Great service too. Lina has helped my wife and I many times, but everyone there is knowledgeable and not pushy.
  • JA
    Jana Abraham
    Jan 3, 2026
    5.0
    Had an amazing experience with Assistant Sales Manager, James “Jimmy” McGrath at the Duluth Georgia store. He was extremely attentive to our needs and was very patient with our multitude of questions…and me changing my mind (it’s a woman’s prerogative)!
  • TB
    Tina Brown
    Dec 25, 2025
    3.0
    I love the ring we purchased. Although our sales person was great, other interactions made the experience miserable. We really came away from the experience wishing we could have found the ring we wanted at another jeweler who might have appreciated our business. Won’t buy from Shane again.
  • EL
    Erik Levanger
    Dec 19, 2025
    1.0
    Walked in for a quote to compare with the other jewelers in the area. You don’t even get to talk to someone without giving them your personal contact information. The receptionist was dismissive and could not give me a logical reason for needing that information before an order is even placed.
  • MC
    Margaret Covey
    Dec 13, 2025
    1.0
    The girl that helped us was very defensive about us looking at other places. She from the start, asked what I liked and shot down every part of the design I liked. She said they have a custom ring maker but for what I wanted she wouldn’t ever show to them. Just shot me down so hard. Luckily we went to j brooks right before and they treated us so well. They took such good care of us and had a much larger variety and better quality. The only good part about this experience was the man you talk to at the end about diamonds.
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Frequently Asked Questions About Shane Co.

What types of jewelry does Shane Co. offer?

Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.

Does Shane Co. provide any warranty on their fine jewelry?

Yes, Shane Co. provides a free unmatched lifetime warranty on their fine jewelry.