Business Details
About
Jewelry Store
At Shane Co., we’re Salt Lakes's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,470 reviews
5 stars
1,207
4 stars
91
3 stars
31
2 stars
39
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and helpful, with many customers recommending specific associates like Jamaal, Paul, and Austin.
Product Quality
Customers appreciate the quality of the jewelry and the variety of options available, with many expressing satisfaction with their purchases.
Experience
Many reviews highlight a positive shopping experience, noting that the process is smooth, enjoyable, and free from pressure.
Warranty and Repairs
The warranty service is praised, with customers mentioning free repairs and maintenance, although there are some concerns about communication regarding repairs.
Wait Times
While most customers report reasonable wait times, there are a few complaints about the check-in process being impersonal and time-consuming.
- ANAdiel NuesmeyerNov 13, 20255.0Jamaal and Anna were so great at helping us bring our dream to reality! So pleased with the experience.
- WSWendy and SeanNov 13, 20255.0Anna and Jamaal were incredible! We had an idea for a custom ring that they helped us create perfectly. Couldn’t be happier!
- SSSoniaNov 8, 20255.0I've bought different pieces over the years and love the experience every time. Natty was the last person to help us find what we are looking for and she is charming as all hell and knowledgeable. They dont work off commission so you never feel pressured to go over budget or guilty for just trying on something. ShaneCo keeps me coming back because of their warranty and the people they hire.
- CMColby McCourtOct 30, 20255.0Shane Co is amazing. They are always so helpful with no pressure. The warranty is amazing as well. It’s the only place I’ll buy jewelry. Every time I go in I’m helped almost immediately and everyone is so friendly. Even when I just go in to get my ring cleaned it takes about 10 mins and they fix an issues I have for free. This is truly the best place to buy jewelry. No one else compares especially with the amazing warranty.
- TWTanner WoodOct 28, 20255.0This building is great and so are the people in it. Jamal did an excellent job listening to me and helped me assemble my dream ring, its one I am certain my fiance will love. On the business side of things, I was helped to get a ring that is very satisfying and is priced according to my budget and needs. 0% APR for 12 months is allowing me to pay most of the ring outright while paying the remaining amount over the next few weeks. This is great because I am planning to propose soon, and getting things moving is much more exciting. Again, Jamal was professional, personable, and made sure I'm aware of everything Shane Co can do to take care of me. I visited a lot of jewelry shops today, and Jamal and Shane Co have treated me the greatest
Frequently Asked Questions About Shane Co.
What types of jewelry does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. provide any warranty on their fine jewelry?
Yes, Shane Co. provides a free unmatched lifetime warranty on their fine jewelry.
What are Shane Co.'s store hours?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday until 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM, with special holiday hours.
Does Shane Co. offer in-store pickup services?
Yes, Shane Co. offers in-store pickup services.
What payment options are accepted at Shane Co.?
Shane Co. accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, MasterCard, PayPal, Samsung Pay, and Visa.
Is Shane Co. located near any dining options?
Yes, Shane Co. is near several dining options including KOU Korean BBQ, Tous Les Jours, Arctic Circle, Red Corner China Diner, Sagato Bakery and Cafe, and Susy's Kitchen.
Are there any beauty or personal care services close to Shane Co.?
Yes, nearby beauty and personal care services include The Barber School, J N Nails, Golden Cage Tattoo Studio, Immortal Fresh Tattooz, and Happy Kuts.
Can visitors find automotive or travel services near Shane Co.?
Yes, nearby automotive and travel services include West Marine, Detail Garage, Money Train Title Loans, and Enterprise Car Sales Midvale.
Does Shane Co. offer repair services for jewelry?
Yes, Shane Co. provides jewelry repair services.
How can I contact Shane Co. for inquiries?
You can contact Shane Co. at +1 801-568-9500 or via email at social@shaneco.com.