DSW Designer Shoe Warehouse

4.1
548 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1132 East Fort Union Boulevard, Midvale, UT
84047, United States

Hours

Reviews

4.1
548 reviews
5 stars
277
4 stars
144
3 stars
64
2 stars
23
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude interactions and poor service during returns.

Product Selection

The store offers a wide variety of shoes, but some customers noted issues with stock availability and sizing.

Store Experience

Customers appreciate the cleanliness and organization of the store, but some feel uncomfortable due to staff behavior and store policies.

Pricing

Prices are seen as moderate to high, with some customers finding better deals at competing stores.
  • NN
    Nahid N.
    Jan 2, 2026
    5.0
    Tons of shoes and boots 👢
  • JU
    Jared Udall
    Dec 31, 2025
    1.0
    Have you ever called customer service? They are the worst! I’ve called 4 times to finally get a rep. 1st, I answered and no response on the other line. 2nd, they hung up the call before I said hello. 3rd, I used there call back but never got a return call. 4th, I get a rep who then takes the call but can’t answer the question of if they have a 12W in stock at the location I’m needing. Garbage call service center.
  • MA
    Melissa Anglesey
    Nov 22, 2025
    5.0
    They had excellent sales and the staff were kind and professional. It's a great place.
  • AA
    Alexandria
    Nov 15, 2025
    5.0
    Great customer service. Isaac the store manager was very helpful and so was the other woman who helped.
  • HW
    Hilary Wood
    Nov 15, 2025
    1.0
    Rude manager and associates and poor customer service for returns and resolving issues.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Midvale?

DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?

DSW offers in-store pickup but does not offer delivery services.