Downeast

Reviews

• RB

  Ruth Villagrana B

  1 day ago
  5.0
  They have quality clothes!
• TF

  Tiffany Flanagan

  Aug 2, 2025
  1.0
  Their return policy is honestly ridiculous. I bought a shirt and skirt for an event, but once I got them home, the colors didn’t match what I needed. Since the receipt clearly says you can get a full refund within 30 days, I went back in to return them. But then the girl tells me I can’t return the shirt because it was part of some weekend deal. When I bought it, no one said anything about that. There weren’t any signs next to the shirt saying final sale/no returns, and nothing at checkout either. If I had known it was final sale or not returnable, I never would’ve bought it. I only grabbed it to see if it worked with the colors I needed. Even when I asked if I could at least get store credit, she said no. Seriously? Why not? They could easily resell the shirt at full price and probably make more off of it than I even paid. But nope. No refund, no exchange, no credit. I was actually planning on buying a few other things while I was there, but after dealing with that, I wasn’t about to give them any more of my money. So I just left. If you’re gonna have a policy like that, put it on the receipt, post a sign next to the item, or at least tell people when they’re buying it.
• CB

  Cerise Burkman

  Jul 21, 2025
  5.0
  It was such an amazing experience. The person working there at the time was so amazing! She kept checking in on us and interacting with us but not too much to make us be annoyed. Their clothes selection was amazing! I have nothing bad to say about this store. My new favorite clothes store by far!!
• MM

  Mayci Mariluch

  Feb 4, 2023
  5.0
  Came in to find some things that would work for business wear. Most the time things don’t fit me but there was a surprising amount of cute options that would work. On top of that the service I received from the girls there was 10/10. They were so kind and helpful and made my experience fantastic! I’ve been really stressed about not finding anything but they made shopping enjoyable and I left with 5 cute pieces I’m excited about! I didn’t catch their names but it was around 5-6pm on 02/03/23 so I hope management sees this review and can give them a shoutout. :) The only tiny downside is pricing is a bit high but there was a bogo going on so I was able to make it work. Also, the clothes are high quality so I think it’s worth it.

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