Business Details
About
Thrift StoreTraining CenterCharitySocial Services Organization
Thrift store chain for used clothing & home goods, plus new items such as bedding & furniture.
Location
Deseret Industries Thrift Store & Donation Center
435 South 500 East, American Fork, UT
84003, United States
Hours
Reviews
4.0
316 reviews
5 stars
190
4 stars
49
3 stars
20
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed frustration over high prices for used items, often comparing them unfavorably to new retail prices.
Customer Service
Feedback on customer service was mixed, with some praising helpful staff while others reported rude or unhelpful interactions, particularly during donation drop-offs.
Store Cleanliness
While some customers found the store clean and organized, others reported issues with cleanliness, particularly in restrooms.
Product Quality
Several reviews noted that many items were damaged or of low quality, leading to disappointment among shoppers.
Donation Process
Customers criticized the donation process, citing rude staff and a lack of proper handling of donated items.
- TPTimothy PitonyakNov 9, 20255.0The DI in American Fork is always a great place to find an affordable deal. Always finding treasures on a busy Saturday afternoon.
- MEMadeleine ElkinsOct 4, 20251.0Myself and a friend were shopping around speaking in our native tongue and the manager, Heather, followed us around the store the entire time we were there. Made us both very uncomfortable. Then during check out she checked each item to ensure we weren’t stealing or switching tags. There were a few things she felt that had inaccurate tags so she took them to make sure. Turns out nothing was stolen or had tags switched. Very embarrassing for her. No need to follow people around or be suspicious of people speaking a different language. Won’t be returning. EDIT: just read a few Reddit posts that claim the same at the same location. Yall should be ashamed. Not everyone is white and able bodied.
- KEKatie EckOct 2, 20255.0This is my local DI and I’ve been visiting it for the past decade. I’ve never had a bad experience, and the building is always reasonably clean and orderly. Today I bought some furniture that turned out to be exceptionally heavy and the two guys that were assigned to help me load it into the truck were just awesome. They were kind and funny and just such hard workers. They somehow made it work and I was able to get my stuff home and return my rental truck on time!
- DDDarron Sanderson (Darron)Sep 6, 20255.0Biggest and cleanest Di I've been to in UT, or AZ.Great view, as well.
- DBDalan BrownAug 30, 20252.0Price change from the sticker price at the register is a bit off-putting. Not a good practice to encourage more people to thrift.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What are the regular operating hours of Deseret Industries Thrift Store & Donation Center in American Fork?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday to Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special holiday hours or closures for this thrift store?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It operates on regular hours on November 28, 2025, and is open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 435 South 500 East, American Fork, Utah, 84003, USA.
What types of products can customers find at Deseret Industries Thrift Store?
Customers can find used clothing and home goods as well as new items such as bedding and furniture.
What payment methods are accepted at the thrift store?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Deseret Industries Thrift Store offer donation services?
Yes, it also serves as a donation center, but please note donation hours may differ from store hours.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 801-763-4560 or email hello@deseretindustries.org.
What nearby places can I visit before or after shopping at Deseret Industries?
Nearby you can visit Family Services of The Church of Jesus Christ of Latter-day Saints for health and medical services, or Latter-day Saint Employment Services for employment assistance.
Are there any fitness or wellness centers close to Deseret Industries in American Fork?
Yes, nearby fitness and wellness options include Orangetheory Fitness American Fork, Body Balance Massage and Float spa, and SweatHouz American Fork Contrast Therapy Studio.
Can I find places for dining near Deseret Industries Thrift Store?
Yes, nearby dining options include Tapa Sushi for Japanese food, Kitchen 88 for American cuisine, and China Isle Restaurant for Chinese and Asian dishes.