Plato's Closet

Reviews

• TP

  Taylor Pafford

  Sep 29, 2026
  1.0
  I went in on September 29 shortly after 7 to drop off some clothes. When I came in the cashier flung her head back and rolled her eyes immediately. She didn’t greet me, she just told me I couldn’t drop my clothes off after 7, which is totally fine if that’s their policy. 0/10 customers service you can greet a customer appropriately and also inform them of policy kindly.. why are we being rude?
• MK

  MOTO SPEED KING

  Sep 17, 2026
  1.0
  Most unprofessional staff I’ve ever seen. If you ask for help all the worker make you feel like an inconvenience. They are snotty girls that should not work in customer service. I overheard them talking badly about customer after they walk out of the store. Worst shopping experience I’ve ever had.
• TL

  Tia Little

  Jul 29, 2026
  5.0
  My 13 year old was doing a consignment to Plato's for the first time on her own. She was sent in with all the necessary info and used the kiosk to log her items to sell. Unfortunately, she wasn't aware that she needed to print a receipt or tag for her bag of items and walked out without completing the process. Needless to say, she left her bag on the counter and left the store. After 3 days, I called because we hadn't been notified that her bag was processed and I wanted to see where we were in line. Shawn (manager) informed me that they didn't have a record of the consignment and that my daughter hadn't done her part correctly. I was ready to cut our losses, but Shawn took the time to track down the specifics of the incident and make sure that the mistake was rectified. Sadly, our items, because they weren't properly tagged, were donated at the end of the day and hadn't been processed so we could be paid. Shawn could've just told us we didn't do our part, but she was willing to go above and beyond and offer store credit or cash for an estimated amount. We were so pleased with her willingness to work with us. Shawn was pleasant to deal with and helped my daughter understand her mistake and still gave her compensation for her lost items. We will forever be Plato's Closet patrons in Cheyenne because of Shawn's helpfulness, kindness and willingness to have a teachable moment with my daughter. Thank you, Shawn!
• VM

  Victor Monreal

  Jul 28, 2026
  1.0
  Worst experience ever. I had great clothes that was in outstanding condition, many brand names and style shirts/pants, some of which even had tags on. And the girls? Acted as if they were doing me a favor…. Plz..!!
• II

  Iz

  May 3, 2026
  1.0
  Do not sell your clothes here, the girls working are so rude. Tried to sell my clothes and I had good brands like nike, american eagle , gymshark. Walking in the girls working don’t greet you and just side eye you. Leaving the store, they started laughing, not sure why? Once my clothes was ready they only took the good brands and wanted to sell it to me for not even half the price of what I paid originally. If you’re going to sell clothes here, be sure to avoid the girl with green hair and the other heavier one because they’ll just laugh at you.