Your Ignition Interlock installation appointment will usually only take up to an hour or two, depending on the make and model of your vehicle. We also understand the significance of working with your car – rest assured that our service technicians will take utmost care while installing the Interlock device.
Brand Certified
Smart Start Ignition Interlock
4.4(26 reviews)
Certified by Smart Start Ignition Interlock • Oct 18, 2026
Business Details
54 GM ACCESS RD, Martinsburg, WV
25403, United States
Certified by Smart Start Ignition Interlock • Oct 18, 2026
(304) 707-9680
Certified by Smart Start Ignition Interlock • Oct 18, 2026
https://www.smartstartinc.com/locations/ignition-interlock-westvirginia-martinsburg-54-gm-access-rd-25403/?utm_source=locations-organic&utm_campaign=1760&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Oct 18, 2026
About
Certified by Smart Start Ignition Interlock • Oct 18, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Martinsburg with same-day installation available for your vehicle. We’re a convenient and affordable West Virginia IID supplier located in Northern Martinsburg at 54 GM Access Rd with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Martinsburg. Call our Northern Martinsburg location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Certified by Smart Start Ignition Interlock • Oct 18, 2026
Hours
Certified by Smart Start Ignition Interlock • Oct 18, 2026
Monday8:00 AM - 1:00 PM2:00 PM - 5:00 PM
Tuesday8:00 AM - 1:00 PM2:00 PM - 5:00 PM
Wednesday8:00 AM - 1:00 PM2:00 PM - 5:00 PM
Thursday8:00 AM - 1:00 PM2:00 PM - 5:00 PM
Friday8:00 AM - 1:00 PM2:00 PM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
4.4
26 reviews
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- RSRaymond SpencerOct 17, 20242.0Well they did not charge me what they kept saying they were going too. They even told me not to go with who I was going with at first, that there will beat there price. They told me I would pay 74.50 a month with everything. They ended up charging me 97.50 for everything monthly. They did help out with the a lockout that was there fault, and put the money back on. That was all. I even showed them the email about what they said I would have to pay, but never fixed it. Do not go with them when they say, they do a better price then others.
- AAAndrewDec 8, 20205.0Very polite, transparent, easy to deal with. Overall this location and the gentleman who is there and installs the device is the best!
- WLWill LeighMar 23, 20204.0A friend requested a ride to get the interlock out of his car. The technician Pablo was extremely understanding, informative, and did everything he could to make our experience positive. He makes this place great.
- MMmothNov 4, 20195.0Great, friendly crew. Very knowledgeable and personable. Highly recommend.
- JZJonathan ZupanMar 23, 20185.0I'm sure that most reviews for any service related to a punishment are going to be bad. Try to be fair and accept an individual location or service for what it is - and separate it from your entire experience since the trouble you got yourself in to. Having an interlock sucks, having driving restrictions sucks, and spending the kind of money necessary to continue driving with these stipulations sucks... BUT if you find yourself in these circumstances, there is no better location I could recommend for your interlock servicing. I started my interlock period in Northern Virginia, and went to multiple servicing locations trying to find a place where the technicians weren't just A-holes who only cared about the money you're bringing them. I went from Sterling to Manassas to Maryland to West Virginia until I finally found this place. The tech there is a down-to-earth and friendly guy. He will work with you on scheduling, doesn't get judgmental, and does his job well. Most places I went to had unrealistic expectations for scheduling calibrations, and took forever to get it done regardless if you showed up on time or early. This location & the technician they have there were an absolute godsend, and even coming from Sterling VA the service here is well worth the trip. If you have a Smart Start interlock, I don't care if it's an extra hour and a half on the road - this location is the place to go.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
What are the operating hours of Smart Start Ignition Interlock in Martinsburg?
Smart Start Ignition Interlock is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Smart Start Ignition Interlock located?
It is located at 54 GM Access Rd, Suite H, Martinsburg, WV 25403, USA.
How can I schedule an installation appointment with Smart Start Ignition Interlock?
You can schedule an appointment by calling their Northern Martinsburg location or get a quote via their online portal at https://www.smartstartinc.com/get-a-quote/.
What documents should I bring for my ignition interlock device installation?
Bring a photo ID, proof of residence, and any case-related documents as required by your state authority. A Program Advisor will inform you if other documents are needed.
Is the Ignition Interlock Device installation damaging to my vehicle?
No, Smart Start's Ignition Interlock Device will not harm your vehicle. Their technicians can install devices on all vehicles including hybrids and electric cars.
How long does it take to install an Ignition Interlock Device?
Installation time depends on the vehicle type, but it is recommended to allow at least two hours for the appointment.
Does Smart Start offer online services and are they available 24/7?
Yes, Smart Start offers online services that are available 24/7 every day of the week.
Are there any gyms near Smart Start Ignition Interlock where I can work out before or after my appointment?
Yes, Crossfit Lat 39 and Climbing New Heights are nearby gyms where you can work out before or after your visit to Smart Start Ignition Interlock.
Where can I find automotive-related services near Smart Start in Martinsburg?
Nearby automotive-related services include Vagwerks Performance and Coating for repairs and oil changes, Tint Wizard for car window tinting, and Auto Glass Fitters for auto glass services.
Are there any noteworthy places to check out in Northern Martinsburg near Smart Start Ignition Interlock?
Yes, you can visit Appalachian Orchard Company, a local farm and attraction, or enjoy some dining and entertainment at Lust Club & Steakhouse and VIP Gentleman's Club, all located nearby.
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