LifeSafer Ignition Interlock

Reviews

• KT

  Kristin Taylor

  Aug 15, 2026
  1.0
  Shelly, the owner, is one of the most disrespectful business owners I have ever interacted with. I rarely leave reviews, but this experience was so disappointing that I feel compelled to share it. Shelly initially offered to help me on a day when her business was closed, which I genuinely appreciated. However, when she perceived “attitude” in my response, the tone of the conversation changed completely. She became demeaning, ended the phone call before the conversation was resolved, and made comments that came across as insulting and condescending. For context, the “attitude” she perceived was simply me pointing out that the hours listed on the company’s website were misleading. I was providing constructive feedback about information that directly affects customers. Instead of acknowledging the concern or clarifying the hours, I was made to feel as though I had done something wrong for bringing it up. I understand that running a business can be stressful, and I appreciated her initial willingness to help. However, kindness should not come with the expectation that a customer cannot respectfully point out an issue. The way this interaction was handled was extremely unprofessional and left a very negative impression.