Plato's Closet

Reviews

• MZ

  Maryann Zimmerman

  4 days ago
  1.0
  It’s very hard to shop with an employee who constantly is pushing past you when she is putting clothes up. She doesn’t say part of me, excuse me or anything. She is rude. We decided to put everything back and just go shop somewhere else. Not worth the bad customer service. It makes more sense to go to a different Plato‘s closet with better customer service associates or go to a real store and pay a little bit more.
• TC

  Terri Chatfield

  Sep 13, 2026
  1.0
  If you want to get RIPPED OFF for the selling of your misc like-new clothing items...this is the place! I will not be going back there, but instead will drive the extra miles to Style Encore on Madison's East Side!
• MP

  My Pop26

  Aug 18, 2026
  1.0
  Do not waste your time coming here , ladies in front in charge of buying the clothes they are so rude they have 7 day return period I didn’t know I paid $16 for a dress and they they bought it back for $3 what a joke ! Also I had a bag of good clothes and a purse they won’t take anything bc only teens and youth ppl clothes they said like if my clothes was from old lady wich I’m not and I have very good taste btw so I was shocked and disappointed to be treated like this !!!! Do not come here !!!!!! Also trained your team better and do better in costumer service!!!!
• CA

  Chela Abeita

  Jul 29, 2026
  1.0
  Worst place ever to take things in your better off selling on market place. Took some things there and they offer 17 dollars for some brand new timberland steel toe shoes n brand new Guess tennis . Wouldn't recommend this place to anyone.
• BC

  Brittany Checki

  Jul 16, 2026
  5.0
  ​I had never been to Plato’s Closet before, but I went twice this week to sell clothes and brought in 9 totes across both days. The entire experience was fantastic, largely thanks to the absolutely amazing staff! ​Both times, the employees went above and beyond. They were incredibly welcoming, friendly, and helpful during check-in, and they remained super nice and patient throughout the entire process. Handling 9 totes is no small task, but they tackled it with a great attitude and made me feel so valued as a customer. ​The store itself is also wonderful. Right off the bat, I noticed they have a huge selection of clothing in all styles, brands, and sizes. It was especially great to see a solid, diverse selection of plus-size clothing, which is really important to me. While you wait, there’s plenty of great inventory to browse and a comfortable bench to sit on if you choose to wait in-store. ​The only minor difference was how my unsold clothes were returned: the first night, they were placed back into the bins unfolded, but on the second night, the staff took the extra time to fold them and put them back in the totes beautifully and organized, which I really appreciated. ​I am so incredibly thankful to all of the staff members who helped me out. I truly hope they continue to maintain this high level of service because they are doing a phenomenal job! Their stellar customer service is the main reason I highly recommend both shopping and selling here.