This company continues to fall short of the standards expected of a genuine outdoor apparel brand. Their lack of meaningful support for the outdoor community is deeply concerning and raises serious questions about the authenticity and quality of their products.
PE
payton enge
Mar 17, 2026
5.0
Kathy was very helpful in finding a pair of boots, a suede protectant, and a leather conditioner. She explained how to order online due to a backstock issue and answered all our questions when needed but didn't linger or make us feel pressured.
DL
Dan Lerner
Feb 18, 2026
5.0
Extremely helpful customer service. Explained the different fabric types, and helped us see what was in store in the appropriate sizes vs what we could find online. The rep also pointed out that one of the colors was on sale online. Bought the one shirt they had in the appropriate size in the store and ordered the rest for home delivery. Very pleased with the experience
JC
Jacob Clark
Feb 8, 2026
5.0
Fun going into an LL Bean in person rather than always being online. We've gotten some good sales here. Its pretty large and has many items but definitely not all.
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