JCPenney

Reviews

• AM

  Anne Myers

  May 2, 2026
  5.0
  I love this JC Penney store! It's very large and has a huge selection in every department! Great pricing and quality items make this one of my go-to shopping options!
• KM

  Kathleen McCole

  Apr 20, 2026
  1.0
  I was trying to find a manager at the Green Bay store to present my complaint. Hard to find one. Anyway, I opened up a JCP credit card a few months ago. I have already cut it up. I paid my bill in full at the store and then received a bill for $2.00!!!! I called Synchrony Bank/JCP. They pretty much blew me off. $2.00!!!! It was paid in full. I have the receipt. Something to do with some fine print in the middle of the description of the credit card per Synchrony. BS. I may continue to shop at Penny's but I will NEVER use their credit card again. I paid the $2 in the store and am done with their credit card. Not everyone pays online, which is apparently what they want. Not everyone has a computer. That is discrimination. I have a computer but do not do business on it.
• JP

  Jason Proctor

  Apr 2, 2026
  1.0
  The store has went downhill. Don't waste your time
• JD

  Jason Doeren

  Mar 5, 2026
  1.0
  Rude clerk refused to bag and wrap Pyrex glass cups for my mother. Threw the bag at her and laughed. Young white female who should be sent home or fired on the spot. Wasn't helpful with checking out items "on sale or not" she did not know if they were on sale or not. Called JC Penney and no one answered on several attempts. Why waste your time shopping at JCPenney for anything. Unprofessional. No empathy for the customer. Poor management.
• VN

  Vincent Nelson

  Mar 5, 2026
  1.0
  I don't understand why these big change stores don't have any staff inside them.And you have to walk around for twenty minutes to find a register. I went into buy a pair of 501 jeans and I had to straighten the whole shelf up so I could find anything that got close to what I needed very disappointed.I don't think I'll ever come back here.I'll find someplace else to get my jeans out from now on. I have shopped at JC Penney's.For thirty plus years. Never have I ever seen it so far down in the dumps