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TW Carrol

4.4
(150 reviews)

Business Details

350 Upland Drive, Tukwila, WA
98188, United States
(206) 575-1064
https://www.twcarrol.com/

About

Luggage Store
TW Carrol & Co is located in Tukwila, Wash., and the Carrol Family has been outfitting Northwest travelers since the turn of the century. You could say that we know more about luggage than just about anyone. We sell and repair all the top brands and

Location

TW Carrol
350 Upland Drive, Tukwila, WA
98188, United States

Hours

Monday9:00 AM - 3:30 PM
Tuesday9:00 AM - 3:30 PM
Wednesday9:00 AM - 3:30 PM
Thursday9:00 AM - 3:30 PM
Friday9:00 AM - 3:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

4.4
150 reviews
5 stars
118
4 stars
12
3 stars
3
2 stars
1
1 star
16
  • DN
    debra nagel
    5 days ago
    5.0
    This place is amazing! This is the 2nd wheel replacement on a leather lap top bag. And they found a teeny tiny screw to tighten the lock back on and fixed my sticky adjustable handle! Best in the business!
  • KM
    Krista Merca
    May 13, 2026
    5.0
    I have brought several vintage designer purses to TW Carrol over the years and have never been disappointed with their ability to bring my bags back to life. Highly recommend. Thank you!
  • JT
    John Turman
    May 13, 2026
    5.0
    Incredible and intricate repair work by the T W Carrol team (even though we know Sheldon did most of it🐶😏)!! I had my subway handle on my Bam instrument case snap off as I was pulling it out of the car one day, I ordered the repair parts from bam and decided to try to repair it myself…crashed out when I realized I didn’t have the tools or experience to do the repair, so I took it in to TW Carrol and was greeted by the sweetest customer service agent, Sheldon 🐶. After some pets, the team at TW took a look at my bag and said it would be an easy fix for them. One week and less than $50 later, my case handle is brand new! Thanks to TW Carrol, cannot recommend highly enough for luggage repair and customer service.🧳❤️🐕
  • SR
    Stephanie Rothfuss
    Apr 7, 2026
    5.0
    Fixed my bag within a week, and were able to get it covered under the warranty so it was free!
  • CS
    Carolyn Smallwood
    Apr 4, 2026
    5.0
    My Rimowa Multiwheel Cabin case came off a Delta Flight with a broken wheel. Yes, Rimowa has a life-time warranty, but the closest Rimowa location is in Vancouver, BC, I need to travel in a week and didn't have time to send the piece of luggage to Rimowa for repair. Rimowa sent me four replacement wheels overnight, and Mr. Carrol installed the new wheels for me, diagnosed a crack in the wheel well assembly that I could not see, and just like that, my Rimowa luggage was as good as new, for now. TW Carrol & Co are experts in repairs, actually answer their telephone during business hours, conveniently located to SEATAC in Tukwila, and were able to recommend replacement luggage to meet my needs when that wheel well crack breaks permanently. Instead of ordering online, I will be happy to buy new luggage from an expert like Andrew Carrol, whose family business provides excellent service at a reasonable price. Thank you TW Carrol & Co!

Frequently Asked Questions About TW Carrol

What products and services does TW Carrol offer?

TW Carrol specializes in selling and repairing top luggage brands, leveraging over a century of experience outfitting Northwest travelers.

Where is TW Carrol located?

TW Carrol is located at 350 Upland Drive, Tukwila, WA 98188, USA.

Brand Certified Facts from TW Carrol

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Certified May 17, 2026Yext Knowledge Graph
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