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T.W. Carrol & Co

4.5
(156 reviews)

Business Details

350 Upland Drive, Tukwila, WA
98188, United States
(206) 575-1064
https://www.twcarrol.com/

About

Luggage StoreLuggage Repair Service
If your luggage has seen better days, we’re here to help. Whether it’s a broken wheel, a stuck zipper, or a handle that just won’t budge, TW Carrol in Tukwila, WA, has the tools, parts, and know-how to get your bag rolling again. We’ve been repairing luggage for over 125 years, and we’re still the trusted choice for travelers, flight crews, and locals across the Seattle area.

Location

T.W. Carrol & Co
350 Upland Drive, Tukwila, WA
98188, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 3 items

Explore offerings from T.W. Carrol & Co on 350 Upland Drive in Tukwila, with popular services available at this location.

services

3 items

services

Zipper Repair
Travel Accesorries
Luggage

Reviews

4.5
156 reviews
5 stars
124
4 stars
12
3 stars
3
2 stars
1
1 star
16
  • PJ
    Phoebe J
    Aug 8, 2026
    5.0
    They sure know a lot about suitcases. Fantastic place. I drive over an hour to get to them because I like them so much. I’ve brought suitcases to them for repairs a couple of times. They’re quick, reasonably priced, and do good work. And they’re wonderfully blunt. Will automatically tell you what you ought to do about your suitcase even if it obviously isn’t in their favor. Absolutely worth the trip. Please go here.
  • GC
    Gordon Clark
    Jul 1, 2026
    5.0
    I had T.W. Carrol replace two damaged wheels on my 20” Pullman suitcase. The work was completed within a few days, and they notified me via text. Good value because I was otherwise considering replacing the suitcase. Will use them again when I need luggage repaired!
  • JM
    Jim Morrison
    Jun 27, 2026
    5.0
    Nice selection of luggage, back packs and travel related products. Large selection of Briggs & Riley products. Excellent and wide scope of baggage repair services. Send them a photo of damage, broken handles, wheels, etc and they can provide a scope of repairs and cost estimate.
  • ES
    Erik Schutten
    Jun 15, 2026
    5.0
    Jessica was very helpful and customer focused. Sheldon is a very nice greeter, too.
  • JT
    John Turman
    May 13, 2026
    5.0
    Incredible and intricate repair work by the T W Carrol team (even though we know Sheldon did most of it🐶😏)!! I had my subway handle on my Bam instrument case snap off as I was pulling it out of the car one day, I ordered the repair parts from bam and decided to try to repair it myself…crashed out when I realized I didn’t have the tools or experience to do the repair, so I took it in to TW Carrol and was greeted by the sweetest customer service agent, Sheldon 🐶. After some pets, the team at TW took a look at my bag and said it would be an easy fix for them. One week and less than $50 later, my case handle is brand new! Thanks to TW Carrol, cannot recommend highly enough for luggage repair and customer service.🧳❤️🐕

Frequently Asked Questions About T.W. Carrol & Co

What products and services does TW Carrol offer?

TW Carrol specializes in selling and repairing top luggage brands, leveraging over a century of experience outfitting Northwest travelers.

Where is TW Carrol located?

TW Carrol is located at 350 Upland Drive, Tukwila, WA 98188, USA.

Brand Certified Facts from T.W. Carrol & Co

This information is certified by T.W. Carrol & Co and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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