Shane Co.

Reviews

• CC

  Courtney

  1 day ago
  5.0
  Shaneco has been apart of so many wonderful moments for my husband and I. We picked out our engagement and wedding rings their with Renea. She was so wonderful during those times. Now we got the chance to be helped by Michaelle. We only met her once and the next time she treated us as family! She has been so helpful and so fun to work with. She helped us pick out cross necklaces today and made the experience so wonderful.
• JJ

  Jane Jane

  2 days ago
  5.0
  Envy helped us initially in May. We browsed around and she was patient, knowledgeable, and very helpful as she showed us beautiful rings. We left not purchasing anything that day. Now 4 months later, we walked back into the store and asked for her specifically. She was surprised. This time we purchased our rings for our wedding. We are extremely happy with our rings. Thank you Envy!! Tukwila
• CJ

  Corbin Johnson

  2 days ago
  5.0
  Upgraded my wife’s earrings today and was greeted by Elizabeth as soon as we walked in. She was fantastic, super friendly, knowledgeable, and incredibly helpful. She made the entire process quick and easy and helped us find exactly what we were looking for. We had a great experience and really appreciated how well she took care of us. Thank you, Elizabeth!
• JR

  JENNIFER RAHEY

  2 days ago
  5.0
  I had an absolutely wonderful experience at Shane Co., and Danielle made the entire process exceptional from start to finish. Her customer service, professionalism, and genuine attention to detail were outstanding. Purchasing a new wedding ring set (in this case, another set) is such a meaningful and personal experience, and Danielle made it incredibly easy, comfortable, and enjoyable. She took the time to listen to what we were looking for, answered every question with patience and knowledge, and never made us feel rushed or pressured. Her expertise and warm personality made us feel completely confident in our decision. What could have easily felt overwhelming instead felt effortless and exciting. Danielle truly went above and beyond to make sure we found the perfect wedding ring set, and her level of care made the experience even more special. I cannot recommend Danielle enough. She is a true professional and an incredible representation of the customer service Shane Co. is known for. Thank you, Danielle, for making such an important purchase so memorable and enjoyable. We absolutely love our rings!
• GB

  Genisha Branch

  Sep 10, 2026
  5.0
  My husband and I are celebrating our 10-year wedding anniversary and decided to visit Shane Co. to explore upgrading our wedding rings and bands. Mackenzie made the experience wonderful from the moment we walked in! She greeted us right away and encouraged us to take our time looking through the selection, with absolutely no pressure. As we narrowed down what we liked, Mackenzie was incredibly knowledgeable and took the time to educate us about the different options so we could feel confident in our choices. Beyond being informed, she is simply so easy to talk to—upbeat, personable, and genuinely great energy. What we appreciated most was that we never felt rushed or pressured to make a purchase. She gave us the space to enjoy the experience while still being attentive and available whenever we had questions. Shopping for new rings to celebrate 10 years of marriage already felt special, and Mackenzie made the experience even more memorable. We left feeling excited, informed, and really positive about our visit. We would absolutely recommend asking for Mackenzie if you visit Shane Co.!