Nordstrom Southcenter

Reviews

• VP

  Valeria P.

  3 days ago
  5.0
  Sammi and Brenton went above to help me find the perfect pair of heels for an event. Thank you for the great customer service!
• SN

  SK N

  6 days ago
  1.0
  I went to the cosmetics section to purchase some products, but finding no one available to assist me, I looked around and noticed several staff members gathered together in the distance. When I requested assistance, a staff member approached to show me the item I was looking for; however, she displayed a complete lack of sincerity and gave off an unwelcoming vibe. Moreover, the moment the transaction was complete, she simply vanished. Upon returning home and checking the receipt, I saw that her name was Jaya D. I never want to have an experience like this again.
• FA

  Fatah Ali

  May 12, 2026
  5.0
  last-minute Mother’s Day shopping experience thanks to Cece, who truly went above and beyond. From the moment I walked in, she was incredibly kind, patient, and attentive without ever being pushy. I came in stressed trying to find the perfect gift for my mom at the last minute, and Cece made the entire experience smooth and enjoyable. She helped me pick out beautiful items and even assisted with gift wrapping, which meant a lot and saved me so much time.Exceptional customer service like Cece’s is rare these days. She made the experience feel personal, thoughtful, and memorable. I’ll definitely be coming back because of her.
• TG

  Tessa Guitron

  Apr 30, 2026
  1.0
  I went to Nordstrom in Tukwila to try and get a couple of perfume samples. I’ve never asked for samples before, but a friend suggested it, so I decided to give it a try. When I approached the Initio perfume section, I asked an associate if I could get a few samples. She looked me up and down and said, “If they have any juice, then yes—if not, then no.” The way she said it felt dismissive and made me uncomfortable. On top of that, none of the bottles seemed to have any “juice,” and the only one I found that did had a broken sprayer. The entire perfume section looked neglected and poorly maintained. I left feeling disappointed and honestly a bit humiliated. Nordstrom, I expected much better—both in customer service and overall presentation. Please do better.
• ES

  Emily Smith

  Apr 24, 2026
  5.0
  We have always shopped at Nordstrom for special occasions and been satisfied with product and service. Our recent trip to the Southcenter store was the same great experience. Welcoming, helpful, knowledgeable staff, and good choices especially for formal wear. When we returned home, we ordered online even more, taking advantage of locating items to pick up later at Southcenter. We’ll definitely return for future needs.