American Eagle

Reviews

• CC

  Chris C.

  Jul 24, 2026
  5.0
  I went in to look for some jeans but I kind of went in blind. Wasn’t too sure what I was looking for but I was helped by 2 different employees and they were very helpful, I ended up getting 4 pairs of jeans (2 different styles). I wasn’t planning on it, but I will definitely be coming back here!
• CM

  Chase Martin

  Jun 8, 2026
  1.0
  This has nothing to do with the service. I went in to return jeans that I believed fit because most do fit when I purchase a 30x32. However, these didn’t so I went back to exchange them but I removed the tags on 3 of the 4, thinking nothing of it since I’ve never had a problem with that before just as long as I have a receipt. Well, I was wrong. Apparently you cannot remove tags at all and if you do you cannot return them/exchange them. I feel like that should be disclosed if that’s a policy that you have. I hardly return clothes anyways, I just bite the bullet and move on but even when I have, never had an issue. This was a bit disappointing.
• DO

  Daniela Ortiz

  May 23, 2026
  1.0
  Terrible customer service. I don't know what position Samantha holds, but she is completely rude and doesn't know how to resolve issues. I am a frequent customer, yet—due to an error on their part—they ended up treating me as if I had stolen an item. It is unacceptable.

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