Nordstrom Spokane

Reviews

• SH

  Stacey Hoover

  2 days ago
  5.0
  Absolutely love this place. My favorite place to shop!
• HD

  Heidi Danaher

  Apr 26, 2026
  1.0
  I had the most rude and uppity sales girl last Monday on the second floor. I was looking for a dressy top to go with dress pants and this young sales girl with short dark hair and lots of make up asked if I needed help. She showed me a $500 top and I said that was too much to spend on a top. So then she showed me a $300 one. I said the same thing. Then she showed me was something a only a 20 year old would wear. I explained again the event and she showed me something in another department that I had just saw myself before asking for help. Her responses was, "well whats wrong with this one? " Then said "well I cant help you then" and quickly turned and walked off. Ive shopped at Nordstrom longer than shes been alive. I only wish I would've gotten her name and told her supervisor. And the store was not busy at all as I was there early around 10 am for a dress fitting. What is wrong with these young women? How hard is it to be kind and polite when you are in a service industry business??
• JM

  Jacob Mackey

  Apr 15, 2026
  1.0
  I have gotten two rings from pandora the first one was $125 loved it a stone fell out and luckily I can repair it but I bought a different ring that had 2 stones fall out that was $195 I however am not able to get the more expensive ring repaired bc I did not get the coverage on it but I was also never offered it for the more expensive one and cannot pay to get it repaired I would have to buy a different ring I think that is not fair and if I want it fixed I should be able to at least pay for it by the company I bought it from
• LC

  Larry Cebula

  Apr 12, 2026
  1.0
  Nordstrom's has illegally closed the skywalk to the library. This is a public right of way. They ignore any complaints. It has been closed for a year now!
• AB

  ariyana b

  Apr 8, 2026
  2.0
  Yesterday, we took a last-minute trip to Spokane and I took the opportunity to visit this Nordstrom location to smell a perfume I’ve been eyeing. I wanted to make sure it wasn’t too floral or rose-heavy for my liking. None of the stores in my hometown carry Parfums de Marly Delina Exclusif, so I wanted to test it before committing to it and having my fiancé get such an expensive perfume for me as a gift. At first, the service was good, but the experience soon left a bad impression and made me want to leave. I politely explained to the associate several times that I was from out of town and only wanted to simply smell this specific perfume before potentially purchasing it online Despite this, I felt pressured to make a purchase in-store. I was planning to have my fiancé buy it for me as a gift after we have our baby in 3 weeks, but I didn’t feel it was necessary to explain personal details just to smell a fragrance tester. The associate then asked me to wait and brought back another employee an older lady, who I believe was a manager. I was then questioned about where I planned to buy the perfume, why I wasn’t purchasing it from Nordstrom, and what the online shop I was eying had that they didn’t. I was even asked to show the product on the website I intended to use. The experience felt more like being at a pushy car dealership than shopping in a retail store. I don’t believe customers should be questioned or pressured by multiple employees just to smell a tester. Overall, this interaction left a negative impression and made me hesitant to returns.

Frequently Asked Questions About Nordstrom Spokane