MM
Mark Martyn
Apr 17, 2026
We run a local balloon company here in the Seattle area and use MSR Wholesale Balloons multiple times every single week. Simply put, they are one of the most reliable vendors we’ve ever worked with.
Their consistency is unmatched. Orders are always accurate, ready on time, and the entire process is smooth from start to finish. Customer service is fast, responsive, and actually helpful, which is rare these days.
The team at the front desk and in the warehouse go above and beyond every time!
Also, the newest website update is a huge win. It has streamlined the ordering process even more and made everything faster and more efficient than before.
Nothing but great things to say. If you’re in the industry, this is the place to go.
RC
Rachel Porter CBA
Oct 6, 2021
Easy website, quick service.
MK
Melissa Kean
Nov 22, 2017
Excellent, always friendly and prompt service!
Awesome people, awesome balloons. I have known Jeff and his staff for nearly seven years, and have ALWAYS been a satisfied customer. I have referred many other balloon artists here. Just love it!!
I'm leaving my previous review from 9 years ago up showing how much I appreciated them in the past. I do enjoy promoting those businesses who do a great job and who treat me well. Something has changed over the years. Now, they've gone totally online with a minimum of $30 order. I made a small order to pick up heading north to Bellingham to flesh out my stock. After I submitted my order but before they could fill it, I remembered that I was about out of red. I tried calling but they had closed, then tried amending the order online but I'd have to buy $30 or more for 2 bags. Yes, a little petty on my part, but after so many years doing all of my balloon orders through them and sending so many people to them, Tyler (the owner) couldn't be bothered to grab two bags of red to add to my order while I was standing in his warehouse office. I had the cash or card to pay for them, but he chose to hard business over customer service. This is the result of that decision.
Perhaps if you don't care about personalized service, or do so much business that such service isn't important, MSR will be fine. But if you expect personalized service, or respect for customer loyalty, I don't recommend this business.
These folks are awesome! I'm an experienced (37 yrs) twister. They have will-call service (call it in and then pick it up) as well as shipping at prices that are hard to beat. And, they do enough business that they have great turnover in product. If you go to pick up your order, ask for a chocolate... :-)