The Red Hat is a nonprofit thrift store, 100% of proceeds benefit the Emergency Support Shelter (Cowlitz County’s domestic violence shelter) and Parents’ Place (located in Longview helping families, children & parents). The Red Hat accepts donations of gently used clothing (men’s, women’s, children’s) shoes, purses, decor, linen and more. Donations are accepted Mon- Sat 10am - 4:00 in the alley, marked by signage. Just ring the doorbell & someone will help you unload & write a tax receipt. Thank you for your support! We couldn’t do this without we you! The Red Hat has distributed approximately 2.25 million dollars! that stayed here in Cowlitz County!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.