Cabela's

Reviews

• RG

  Ray Goble

  3 days ago
  3.0
  Great for using as a showroom to examine products before buying online, but terrible for actually buying anything. I lost count long ago of the number of times I wanted something and no employees were available. They have a "gun library" area filled with guns that have price tags but aren't actually for sale. Maybe a dozen times over the years I've found something there I likely would have purchased, but nothing in there is actually for sale. At the gun counter, if you put yourself in the queue, you'll likely never get called up. Then you give up and head for the exit, thinking "I'll get a soda on the way out." But there's only one checkout open, with 10 to 20 people in line. So you just walk out.
• TP

  Ted Powers

  4 days ago
  4.0
  Cabela's is a wonderful place and they have a great selection.. they also offer good service.. however, their prices are twenty to thirty percent higher than anybody else in the region..
• NN

  N/A

  5 days ago
  5.0
  Being brand new to fishing, I wasn't sure what to expect, but Martin made all the difference. He provided amazing service spooling my lines and handling the wiring setup. Martin is exceptionally kind, respectful, and considerate. He made me feel completely welcome as a beginner. Truly a great guy and a true professional—I'll definitely be back!
• DA

  Dailene Anderson

  Oct 2, 2026
  4.0
  Always a fun experience at this store. We love the animal displays and the fish exhibit. Wonderful clothing departments, prices are probably where they should be, but a little high for us. We definitely recommend stopping and at least do a walk through.
• JR

  Josiah Rowell

  Sep 29, 2026
  1.0
  I’ve shopped at Bass Pro Shops and Cabela’s for many years and spent thousands of dollars with them, both online and in stores. After repeated poor customer service experiences, I’ve decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, “Where’s your military ID?” That exchange reflects the way we’ve been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they’re shopping. I had a similar experience at the Cabela’s in Lacey while purchasing a firearm. I didn’t know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they’re spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela’s my business. I’ll be shopping with a competitor.