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Nordstrom Rack The Village at Totem Lake

4.1
(1,109 reviews)

Business Details

12520 Totem Lake Blvd NE, Kirkland, WA
98034, United States
(425) 202-0205
https://stores.nordstromrack.com/us/wa/kirkland/12520-totem-lake-blvd-ne

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack The Village at Totem Lake
12520 Totem Lake Blvd NE, Kirkland, WA
98034, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday11:00 AM - 8:00 PM
8/17/202610:00 AM - 9:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:30 PM

Reviews

4.1
1,109 reviews
5 stars
546
4 stars
307
3 stars
143
2 stars
60
1 star
53
  • PG
    Peggy Gabriel
    2 days ago
    4.0
    Clothes are stacked to tight. UnBle to see what is actually hanging.
  • LM
    logan meyers
    Jul 15, 2026
    1.0
    Didn’t let me return new shoes
  • MT
    Mona Tirhi
    Jul 1, 2026
    1.0
    I have been a loyal customer of the Totem Lake Rack location since it first opened, which is why I was so disappointed by my experience today. Less than a month ago, I purchased three of the same work shirts. After the very first wash, one of the shirts began falling apart due to what appeared to be poor fabric quality. I returned to the store with the other two shirts, which were completely unworn and still had the original tags attached. I also brought the damaged shirt, along with its tags, hoping the store would stand behind the quality of the product. Unfortunately, the manager was rude and immediately told me she would not accept the damaged shirt because it had been worn. I politely asked to speak with the store manager, but when she came out, she was also dismissive, rude, and showed no concern for my situation or my long-standing loyalty as a customer. I understand that stores have return policies, but I believe there should also be consideration for defective merchandise and for customers who have supported the store for years. I left feeling disappointed, unheard, and undervalued. I hope this feedback is taken seriously so that future customers receive better service and defective products are handled more fairly.
  • JH
    Joseph Harmon
    Jun 18, 2026
    4.0
    Very competitive prices for quality clothing. Super helpful staff even had scissors to cut tags on the shoes so my little could wear right away after purchase.
  • MM
    Maul
    Jun 4, 2026
    4.0
    Went to Nordstrom Rack the other day and I was really impressed with their inventory. They had multiple different shirts for men, each being unique and high quality. They had a plethora of items to choose from in the travel department, with multiple suitcases and a few backpacks. They also had a large variety of ties for men and toiletries for travel. I only wish their wrist watch section for men were a little cleaner, as there were watches missing a box or bottom piece. Other than that, great store, with a surprisingly large inventory. Will be back! Do recommend, especially with summer around the corner, they have plenty of things to choose from! :)

Frequently Asked Questions About Nordstrom Rack The Village at Totem Lake

What are the opening hours of Nordstrom Rack The Village at Totem Lake?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Special holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.

Does Nordstrom Rack offer in-store pickup for online orders?

Yes, Nordstrom Rack at The Village at Totem Lake offers in-store pickup service.

Brand Certified Facts from Nordstrom Rack The Village at Totem Lake

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Certified July 26, 2026Yext Knowledge Graph
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