When I first started shopping at goodwill I was told I could exchange clothing at any Goodwill store. Turns out this is not true... exchanges are only accepted within certain regions. I bought in Federal Way and planned to do an exchange only 10 miles away at the Burien location because the garment did not fit but apparently being only 10 miles away is out of region. This was frustrating to learn especially after having to wait for a manager to do the exchange only to learn this regional info. Frustrating at the time but no big deal. Knowing this info now I went back to Burien and this time I had a $5 coupon. The person running the register did not know how coupons work and again I had to wait for a manager to scan a $5 coupon. The store is small, parking is terrible and everytime I have gone in I have to wait for a manager. No thank you... I just want to buy the item and go home but everytime I go it turns into a debacle.
EE
Empressdaempire69
Apr 24, 2026
3.0
We’ve lived in the Burien area for over 30 years and have always loved coming here for unique finds. However, we are deeply concerned by the repeated harassment my boyfriend has faced from a specific security guard.
Without any evidence of theft or a formal trespass letter, this individual regularly kicks him out, shouting and publicly embarrassing him in front of other customers.
When confronted, the guard claimed my boyfriend 'confessed' to trying to steal—which is completely false. This ongoing harassment and verbal abuse are unacceptable. We hope management addresses this behavior, as it’s driving loyal local customers away."
DV
Dan Vanmeter
Apr 20, 2026
3.0
Alot of people, and alot if stuff..... but very little quality. It's stuff that should be in the bins. But thats just my opinion. There back left section where the electronics and home goods.....is ridiculous. To much stuff, on the floor and you can barely shop because of the people and how much stuff is in the way. I hate to do this, but I gotta...... Goodwill, the guy that's working the fitting rooms...... he either needs a shower, deodorant, both or something. Because holy CRAP he smells!!!! I almost couldn't stand it.
What are the regular store hours for Burien Goodwill?
Burien Goodwill is open every day from 10:00 AM to 8:00 PM.
When is the drive-through open at Burien Goodwill?
The drive-through is available daily from 10:00 AM to 7:00 PM.
Does Burien Goodwill accept mobile payments?
Yes, the store accepts mobile NFC payments as well as debit cards, and does not require cash only.
Is Burien Goodwill wheelchair accessible?
Yes, Burien Goodwill has wheelchair accessible parking for customers.
Can I recycle electronics or clothing at Burien Goodwill?
Yes, Burien Goodwill offers recycling services for electronics and clothing.
Where is Burien Goodwill located?
Burien Goodwill is located at 1031 SW 128th St, Burien, WA 98146, USA.
How can I contact Burien Goodwill by phone?
You can reach Burien Goodwill at +1 206-957-1020 or the alternate number +1 206-329-1000.
What nearby restaurants can I visit before or after shopping at Burien Goodwill?
You can check out nearby restaurants such as Birrieria Tijuana, Azteca Mexican, Jack in the Box, and Pizza Gallery, all located close to Burien Goodwill.
Are there any cafes near Burien Goodwill where I can relax?
Yes, Bigfoot Java is a nearby cafe where you can enjoy a coffee break before or after your visit to Burien Goodwill.
What other thrift or charity stores are located near Burien Goodwill?
Goodwill Industries International, Inc. and Goodwill Burien are nearby thrift stores and charity organizations you can also explore.
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