Vans

Reviews

• CT

  Chenoa Trahan

  Sep 15, 2026
  5.0
  Some nasty Karen made an obnoxious TikTok about not being greeted while in this store, so I felt inclined to leave a review because I’ve always had such great service here! You guys rock. Also just a heads up, the phone number listed on your google page is actually the Free People Bellevue square phone number, not sure if you can update that! This store and team are awesome 😎
• WZ

  Will Ziegler

  Sep 1, 2026
  5.0
  Got my new shoes exchanged, super smooth and easy process, and the customer service is always excellent here especially the guy who worked in the store today, shout out to him! finally got a pair that i finally like. I'd recommend trying the shoes in person becuse it might look different from online.
• A

  Alex Martinez (アレツクス)

  Aug 30, 2026
  5.0
  Shoutout to Sofia for helping my gf and I out while we were shopping. Super helpful and kind! ending up buying a pair of Mary Jane Creepers
• NT

  Niangilo Tenez

  Aug 8, 2026
  5.0
  Good stuff , and Jaydon was very helpful...keep that guy around
• EO

  Elvira Oyun

  Jun 29, 2026
  1.0
  Today, my daughter and I visited the Vans store, and unfortunately, we had a very disappointing experience. We were planning to purchase shorts and shoes, but we ended up leaving without buying anything because of how rude and unfriendly the staff were. When my minor daughter went to the fitting room, I tried to accompany her, as any parent would. Instead of listening when I explained that she is my daughter and a minor, a staff member rudely told me to go back and stand behind the line. They didn’t even give me a chance to explain the situation. The overall attitude of the staff was unwelcoming and disrespectful. There were only a few customers in the store, and I noticed other shoppers were being treated in the same rude manner. As a result, no one seemed to make a purchase, and several customers, including us, left the store. This was a very disappointing experience, especially from a brand we expected to provide friendly and respectful customer service. I hope management addresses the staff’s behavior so future customers are treated with the courtesy and respect they deserve.(Date and time of visit 6/28/26 afternoon.)