The Chester-Andover Family Center (CAFC) is a thriving 501c3 nonprofit charitable organization serving our community with three services: A Thrift Shop, Food Shelf and Financial Assistance.
We are a 100% volunteer organization and depend on Thrift Shop Sales, fundraising events, grants and donations to maintain our programs.
Our Mission: “Making a difference in our community by providing resources for financial assistance, supplemental, nutritional food, affordable clothing and household goods.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.