Sunglass Hut

Reviews

• D5

  Darksniper 579

  Apr 29, 2026
  1.0
  I had a really disappointing experience at this Sunglass Hut. I came in around 3 PM in April with my brother, excited to finally treat myself to a nice pair of sunglasses for my 21st birthday. I’ve never really been able to afford higher-end brands like Ray-Ban before, so I was genuinely looking forward to the experience. When we walked in, the employee was in the back on her phone, which didn’t bother me; I actually preferred having space to look around and try on different styles. But once she came out, the interaction quickly became uncomfortable. I let her know I was just browsing and comparing styles and prices, but within minutes she kept interrupting and hovering while I was trying things on. She pointed me toward the sale rack, which was fine, but before I even had a real chance to look. after trying on maybe two pairs; she asked again if I was finding anything. Then she made a comment that completely threw me off: she said that if the glasses were “too expensive,” I could try Food Lion or CVS down the street. That felt incredibly disrespectful and unnecessary. I hadn’t even had time to properly browse, and it came across as judgmental and dismissive. I walked in ready to spend money and left feeling uncomfortable and unwelcome. I ended up leaving without buying anything, which is disappointing because I was genuinely excited to purchase a pair. What should have been a fun birthday experience turned into a negative one. I don’t usually leave reviews like this, but I think it’s important to say something. Customers should be able to shop without feeling rushed or judged by their age or appearance.
• RS

  Robert Sok

  Apr 25, 2026
  5.0
  Very happy, helpful and good looking staff !! They fixed my old Prada sunglasses while I looked around, which I did not expect I Ended up buying another pair too.
• SH

  Stuart Hughes

  Jan 16, 2026
  5.0
  Amazing experience with getting some metas with Layla - she helped me out a few times till I actually got them and then she took the time to walk me through the phone system. Highly recommended getting glasses here from Layla and Mary was great too.
• MG

  Mary Grasser

  Jan 5, 2026
  5.0
  Excellent place to shop. Knowledgeable salespeople, who you can tell, have passion for their job!
• JR

  James Redmiles

  Dec 22, 2025
  5.0
  Very friendly and knowledgeable staff.

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