Won't exchange for another size if tag isn't attached, despite tag in hand and buying the item mere minutes ago, with the same cashier. Will not be shopping with AE again.
CC
Christina
Jun 3, 2026
1.0
Would give zero stars if i could. They need to relax on their return/exchange policy, don't appreciate being treated like a criminal bc I asked to exchange 2 pairs of shorts that both stretched out too much when I wore them for less than 2 hours, I'm new to American eagle shorts so I didn't know they were gonna do that and I was basically told to suck it up, 70 dollars worth. After I was left sitting on hold for nearly 30 minutes. Totally shitty way to treat customers. Especially when all I wanted was to just exchange them for a different/smaller fit to allow stretching room. Never have I dealt with such a rigid return policy from a big corporation like that. Usually they have great return policies. Buyer beware they do NOT value their customers and expect you to just eat it when their products stretch out which you won't even know until AFTER you wear it for a little bit. That is no way to treat your customers to just not be willing to help at all. They were dismissive and acted like they couldn't care less. Shame on them.
What products does American Eagle in Williamsburg offer?
American Eagle offers a wide range of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
What are the opening hours for American Eagle at Williamsburg Premium Outlets?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does American Eagle in Williamsburg offer in-store pickup or delivery services?
American Eagle offers in-store pickup and curbside pickup, but it does not provide delivery services.
What payment options are accepted at American Eagle in Williamsburg?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is the American Eagle store located in Williamsburg?
American Eagle is located at 5625 210 Richmond Road, Williamsburg, VA 23188, inside the Williamsburg Premium Outlets.
What is the contact phone number for American Eagle in Williamsburg?
You can reach American Eagle at Williamsburg by calling +1 757-229-4167.
What clothing styles and categories does American Eagle Williamsburg feature?
The store features categories such as jeans, women's and men's clothing, fashion accessories, t-shirts, swimwear, underwear, and lingerie.
Which nearby stores or outlets can I visit along with American Eagle at Williamsburg Premium Outlets?
Nearby stores include The Williamsburg Chocolatier, Janey's Treasures, Sunglass Hut, Becky Boo-tique Williamsburg Prime Outlets, Rainbow Shops, The Uniform Outlet, Bath & Body Works, Lane Bryant, Brighton Collectibles, and more for a diverse shopping experience.
Are there any nearby dining options close to American Eagle at Williamsburg Premium Outlets?
Yes, nearby dining includes Sutler's BBQ, which offers barbecue and fast food options, as well as Ben & Jerry's for ice cream treats.
What hotels are near American Eagle in Williamsburg for convenient accommodation?
Comfort Inn Outlet Center is located nearby for customers seeking accommodation close to the shopping outlets.
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