Great clothes, AVOID THEIR CREDIT CARD!!!!!
The L.L.Bean credit card is run by CitiBank. They have a poor reputation on-line for refusing to refund fraudulent unauthorized purchases and for very slow (2 month) processing whether or not they refund. Perhaps if you only use the card for purchases from L.L.Bean.
DS
Debbie S
Mar 5, 2026
5.0
Associates extremely helpful and knowledgeable about products
SJ
Suzanne Jackson
Jan 1, 2026
5.0
I can't say enough about how helpfulness of the whole team here. They were friendly without making us feel pressured or "stalked". Gabby and Rhianna in particular helped us track down items we were looking for and then getting them ordered when they were not in stock. Overall, a very pleasant shopping experience!
DS
Diane Sabourin
Dec 31, 2025
5.0
Beautiful store with kind and helpful courteous staff!
MT
Melissa Thomas
Dec 17, 2025
5.0
Very helpful and pleasant employees. Good quality clothing. I wish it was less expensive for people on a budget.
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