American Eagle & Aerie

Reviews

• SO

  S O

  Jun 18, 2026
  5.0
  I just came here to sing Nicole's praises!!! She should be in corporate, traveling from location to location or something training staff on proper customer service and attention. I'm 37-years-old and have shopped in malls countless times. Never ever EVER in my entire life have a met a Retail Associate like Nicole. We shopped on Tuesday 6/16 to buy clothes for my sister-in-law and jeans for my husband. She took us to dressing rooms, asked the names and labeled each room with that name, then she introduced herself, said she was available to help with other sizes and styles if we needed. It took my husband 5 to 6 different jeans changes, of which Nicole brought them one or two at at a time before he found the right ones and ended up purchasing three, which he would have never purchased more than one if Nicole didn't do such a great job telling everyone about the current buy one get one 50% off promo. Another thing that was interesting is, had we been trying on clothes without Nicole's kind attention and service, we would have likely left without buying anything at all, because in many cases, once most people try on the first batch of clothes in the dressing room and the fit isn't right, they leave and check out another store. But, she made it so easy by helping bring us alternative options, and therefore we found exactly what we were searching for at American Eagle and spent $200 dollars. That lady is gold. If I had a clothing store or boutique, I'd be looking to poach her!! Still amazed at her professionalism and level of care!!
• ST

  Seskari Corona de Tejada

  May 12, 2026
  5.0
  Excellent service, very kind and professional associate Sam, I’ll be happy to come back and shop!!
• FM

  Faiza Mughal

  Oct 8, 2017
  5.0
  The staff is always happy to help and provide excellent customer service

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