Brand Certified
Skyline Hearth and Fire
5.0(440 reviews)
Certified by Skyline Hearth and Fire • May 17, 2026
Business Details
1619 Shenandoah Avenue NW, Roanoke, VA
24017, United States
Certified by Skyline Hearth and Fire • May 17, 2026
(540) 216-5239
Certified by Skyline Hearth and Fire • May 17, 2026
https://www.skylinehearth.com/
Certified by Skyline Hearth and Fire • May 17, 2026
About
Certified by Skyline Hearth and Fire • May 17, 2026
Fireplace StoreChimney SweepFireplace Contractor
Skyline Hearth and Fire, a family-owned, veteran-owned business, is your trusted source for fireplaces and fireplace equipment in Roanoke region and surrounding counties. With over 20 years of experience, we specialize in providing a wide array of fireplace services, from sales and installation to remodeling and maintenance to gas log sales. We are proud to be a locally owned business, deeply rooted in our community, and committed to delivering exceptional customer service. Our NFI-certified team ensures the highest standards of safety and quality in every project we undertake. We offer a comprehensive range of products and can make special orders to meet your unique needs. At Skyline Hearth and Fire, we value our customers.
Details
- DeliveryAvailable
- Onsite servicesAvailable
Location
Certified by Skyline Hearth and Fire • May 17, 2026
Hours
Certified by Skyline Hearth and Fire • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
5/25/20268:00 AM - 5:00 PM
7/4/202610:00 AM - 3:00 PM
9/7/20268:00 AM - 5:00 PM
Reviews
5.0
440 reviews
5 stars
431
4 stars5
3 stars2
2 stars0
1 star2
- SMSirtoucans MironMay 8, 20265.0Todd and Lacie were great at the store and on the phone. Thomas; installer, and his son Noah spent the day installing my new Vermont stove. They were friendly, respectful, knowledgeable and professional. We had a great day
- CCCathy CaddyMay 4, 20265.0Trey came to do annual maintenance for my gas logs. He is very professional and knowledgeable. Explains everything he is doing and answers all questions. Great job.
- NANatalie AllenApr 23, 20265.0Fast, professional, and pleasant to deal with and we absolutely love our stove and hearth
- MCMichael CraigheadApr 9, 20265.0Technician was wonderful. Got the logs going in no time. Thank you for your prompt and courteous attention to this matter
- DADaniel AllenApr 9, 20265.0Skyline Hearth and Fire was great. I was having problems with the logs at our house which were old and already here when we bought the house. Trey came out, serviced them, explained everything to me and got them working again. I'm very happy with their service.
Frequently Asked Questions About Skyline Hearth and Fire
What types of fireplaces do you offer?
Skyline Hearth and Fire specializes in a variety of fireplace types, including gas, wood, pellet, and electric models. We provide options to suit different preferences, from the traditional warmth of wood-burning fireplaces to the convenience of gas, the efficiency of pellet stoves, and the simplicity of electric units. Our services encompass sales, installation, and maintenance for all fireplace types and related hearth products.
How do I know which fireplace is right for my home?
Selecting the appropriate fireplace depends on several factors, such as your home's layout, heating requirements, financial considerations, and personal preferences. Gas fireplaces offer efficiency and low maintenance, wood fireplaces provide a classic ambiance, pellet stoves are environmentally friendly and cost-effective, while electric fireplaces offer versatility and easy installation. For expert guidance in making this decision, we invite you to visit our showroom or contact us directly.
Can you install a fireplace in a home that doesn't currently have one?
Absolutely. Our expertise extends to both new fireplace installations and retrofits. For homes without existing fireplaces, we can discuss various options including vented and vent-free systems, necessary electrical or gas line requirements, and design choices to enhance your living space. Our comprehensive service covers everything from initial design consultation to professional installation.
What are the benefits of upgrading my current fireplace?
Upgrading your fireplace can yield improvements in efficiency, safety, and aesthetics. Modern models offer enhanced energy efficiency, potentially reducing heating costs, and incorporate advanced safety features. Newer options, such as electric fireplaces, can significantly transform your living area, enhancing both comfort and property value. We can assist you in exploring upgrade options tailored to your specific requirements.
How long does a fireplace installation take?
Installation duration varies based on the fireplace type and project complexity. As a general guideline: electric and gas fireplaces typically require one day for installation. Wood and pellet stoves may take one to three days, depending on venting and masonry work needed. Custom-built fireplace projects can extend from several days to a few weeks, contingent on design and construction requirements.
Do you offer chimney inspections and cleanings?
Indeed, we do. Regular chimney inspections and cleanings are crucial for fireplace safety and efficiency. Our professional team conducts thorough inspections and maintenance to prevent chimney fires and carbon monoxide accumulation. EPA research suggests that up to 70% of chimney smoke can re-enter your home and neighboring residences, underscoring the importance of regular maintenance. We recommend annual inspections for all fireplace types to ensure optimal performance and safety.
What should I do if my gas fireplace won't ignite?
If your gas fireplace fails to ignite, try these steps: verify that the gas valve is open, ensure the pilot light is lit (if applicable), replace batteries in the remote or wall switch, and check that the thermostat or wall switch is functioning correctly. If these measures don't resolve the issue, please contact us for professional service. Our team offers comprehensive fireplace diagnostics and repairs to ensure your system operates safely and efficiently.
Do you service fireplaces that you didn't install?
Yes, we provide maintenance, repairs, and troubleshooting services for all fireplace brands and models, regardless of whether we installed them or not. If you're experiencing performance issues, need cleaning, or want an inspection for peace of mind, our experienced technicians are available to assist you.
Are gas fireplaces safe to use?
When properly installed and maintained, modern gas fireplaces are indeed safe. They come equipped with safety features such as oxygen depletion sensors, automatic shut-off valves, and glass safety barriers to prevent accidents. To ensure continued safe operation, regular inspections and proper ventilation are essential. We offer comprehensive safety checks and maintenance services to address any concerns you may have.
How can I make my fireplace more energy-efficient?
Several strategies can enhance your fireplace's efficiency and heat output: consider upgrading to a high-efficiency fireplace insert, install glass doors to minimize heat loss, add a blower or fan system for improved heat distribution, ensure your chimney is properly sealed and draft-free, and schedule regular maintenance to maintain peak performance. We can assist you in identifying the most suitable energy-saving solutions for your specific fireplace needs.
Brand Certified Facts from Skyline Hearth and Fire
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