Associate Chemical Service
& UP
Business Details
4832 Valley View Blvd NW, Roanoke, VA
24012, United States
Certified by JCPenney • Jul 05, 2026
(540) 362-1251
Certified by JCPenney • Jul 05, 2026
https://www.jcpenney.com/locations/va/roanoke/clothing-stores-roanoke-va-2177.html
Certified by JCPenney • Jul 05, 2026
About
Certified by JCPenney • Jul 05, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roanoke, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Jul 05, 2026
Hours
Certified by JCPenney • Jul 05, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
Products & Services
4 lists · 127 items
Explore offerings from JCPenney on 4832 Valley View Blvd NW in Roanoke, with popular color, highlights, service upcharge, and manicures available at this location.
Reviews
4.0
953 reviews
5 stars
436
4 stars
247
3 stars
147
2 stars
49
1 star
74
- SMSonya Manns-SessonsJun 30, 20263.0Only went to return Online purchases.
- CACharles AtkinsJun 26, 20264.0I'm glad that the JCPenny in Valley View is still open. In a world where everyone orders online it's nice to have a physical location to shop. They have a nice selection of clothing and small appliances to choose from. Store was relatively clean and everyone I encountered was nice enough.
- ANAllison NewtonJun 7, 20261.0Ordered and received the towels and towel sets I paid $100+ for. I put them directly into the wash to clean before use. No other items in with it and washed on cool cycle. All towels came out with many areas of lost color and have lost any type of “plush” texture they advertised them to have. The towels were the SUPERIOR ecofriendly towels. When I contacted customer service I was told I could not exchange nor return for a refund since they had been washed. They offered me a 5% damage refund. Havent even used the towels once. Buyer beware. Poor quality with poor customer service.
- BIBill IannoneMay 30, 20264.0Store is clean and staff were attentive, and friendly. Its still nice to see items in person before purchasing but towel items are not the same quality they once were.
- KHKimberly HutchinsonApr 26, 20263.0I ordered some shoes from a great sale online. Upon picking them up, I tried them on and they were too small. I went in the store and found another pair that I liked. I spoke to the manager to see if I could get the sale price. He said that he was sorry but he could not do that. I asked him if he would match Amazon's price, and he said no to that as well. With that being said, I just asked for a refund, and I ordered my shoes from Amazon. He let a perfectly good customer walk out the door without spending a dime. And we wonder why the malls are closing??
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Roanoke, VA?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Roanoke?
Monday to Friday, JCPenney is open from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Roanoke offer curbside pickup?
Yes, curbside pickup is available at this JCPenney location.
What payment methods are accepted at JCPenney Roanoke?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney in Roanoke wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any beauty and spa services available near JCPenney at Valley View Mall?
Yes, nearby beauty services include SEPHORA inside JCPenney, the JCPenney Salon, Ulta Beauty, and Benefit Cosmetics BrowBar.
Where can I grab food or snacks near the JCPenney store at Valley View Mall?
Nearby options include The Cookie Store bakery, Sbarro pizza restaurant, and Ben & Jerry's ice cream shop, great for a treat before or after shopping.
What other clothing stores are near JCPenney in Valley View Mall?
Nearby clothing stores include Zumiez, Victoria's Secret PINK, Altar'd State, Carter's, Hot Topic, and Eddie Bauer for a variety of styles and needs.
Can I find shoe stores near JCPenney at Valley View Mall?
Yes, shoe stores near JCPenney include Shoe Dept. Encore, Shoe Carnival, Foot Locker, Hibbett Sports, and Vans.
Does JCPenney offer an app for shopping and coupons?
Yes, the JCPenney App is available for shopping and accessing coupons via the Apple App Store or their website.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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