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lululemon

3.7
(121 reviews)

Business Details

11800 W Broad Street, Richmond, VA
23233, United States
(804) 902-2353

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
11800 W Broad Street, Richmond, VA
23233, United States

Hours

MondayClosed
TuesdayClosed
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
10/4/202611:00 AM - 6:00 PM
10/5/2026Closed
10/6/2026Closed
11/26/202611:00 AM - 8:00 PM
12/25/202610:00 AM - 8:00 PM

Reviews

3.7
121 reviews
5 stars
64
4 stars
14
3 stars
9
2 stars
10
1 star
24
  • FD
    Franki Delaney
    Sep 21, 2026
    1.0
    September 21, 2026 and it’s completely boarded up with a sign saying renovations and opening Fall 2026. I really wish they would have made some kind of update on Google Maps identifying this temporary closure.
  • KK
    Kayla Kim
    Jul 23, 2026
    5.0
    To be honest, I rarely write reviews but this store provided the best customer service I have EVER experienced! Their team is the best! I’m so grateful for them!
  • RR
    Ryan
    Jul 3, 2026
    5.0
    Considering they’re operating out of a temporary storefront while the new location is being built downstairs, this team is doing an impressive job. The space is smaller, but it’s clean, well organized, and stocked with all the brands essentials. It never felt like the experience was compromised. What really stood out was the team. Everyone offered friendly, low-pressure engagement, encouraged the fitting rooms, happily answered questions, and genuinely seemed to enjoy helping. I spoke with one of the leaders who mentioned they’d been with Lululemon for nearly 16 years, and their enthusiasm for the brand was contagious. You could tell they truly believe in what they’re representing. After visiting a few other stores with similar products, the contrast couldn’t have been clearer. This team doesn’t just sell the brand, they live it. They deliver the kind of welcoming, polished experience that makes shopping at Lululemon feel different. Kudos to everyone for keeping the energy high, the standards even higher, and reminding us that exceptional service is every bit as important as the clothing itself.
  • PP
    Peach
    May 29, 2026
    1.0
    While I was looking around and trying things on, I couldn’t help but notice an associate circling around the front of the store when a number of black customers enter. Once they left, she went to the back near the register to socialize. There’s a previous review about this odd behavior and it seems the owner/company hasn’t responded, which only strengthens my sentiments about this location. Perhaps practice better discretion if you’re going to profile your clientele.
  • JR
    Jiah Roberts
    May 18, 2026
    1.0
    RACISM is a major issue at this location. I walked around and watched as the white employee greeted every single white woman in that store and kept walking straight past me and my black boyfriend, even while making eye contact. A couple of white girls were walking in directly behind me and my boyfriend. She deliberately didn’t acknowledge us, but immediately and enthusiastically greeted them and asked how they’re doing. Not to mention, it seems like all employees share the same three brain cells, Nobody is helpful. Everybody just looks around staring like it’s their first day on the job. If you need a fitting room, they’ll just stare at you. If you look lost, they’ll look at you dead in your eyes, then walk the other direction, I am so confused by this location. talking to any of the employees felt like pulling teeth, side eyeing, rolling eyes, short cold responses or none at all. I will never understand why teenagers punish the customers for a job THEY applied for. I am PROUD to say lulu will NEVER get a black cent from me again. Rude hateful location. Keep your black dollar away from here, they don’t care about us. The hatred is HEAVY and unfortunately I left feeling upset & unwelcome while I was having a good day prior.

Frequently Asked Questions About lululemon

What types of apparel does lululemon specialize in?

lululemon specializes in technical athletic apparel for yoga, dancing, and various other physical activities, focusing on helping people live longer, healthier, and fun lives.

Where is lululemon in Henrico located?

lululemon is located at 11800 W Broad Street, Suite 1128, Richmond, VA 23233, USA.

Brand Certified Facts from lululemon

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