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JCPenney

4.1
(1149 reviews)

Business Details

4541 S Laburnum Ave, Richmond, VA
23231, United States
(804) 222-2168

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4541 S Laburnum Ave, Richmond, VA
23231, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Products & Services

4 lists · 127 items

Explore offerings from JCPenney on 4541 S Laburnum Ave in Richmond, with popular color, highlights, service upcharge, and manicures available at this location.

Color

25 items

Color

Associate Chemical Service
& UP
Men’s Gray Blending
& UP
Premium Color
& UP
Premium Color with Haircut
& UP
Ombre
& UP
Ombre with Haircut
& UP
Temporary Color Rinse
& UP
Single-Process
& UP
Double-Process
& UP
Single-Process with Haircut
& UP
Double-Process with Haircut
& UP
Glossing
& UP
Corrective Color
& UP

Highlights

Balyage
& UP
Balyage with Haircut
& UP
Accent Foil
& UP
Foil
& UP
Partial Foil
& UP
Cap Highlight
& UP
Dimensional Color
& UP
Foil with Haircut
& UP
Partial Foil with Haircut
& UP
Cap Highlight with Haircut
& UP
Dimensional Color with Haircut
& UP

Service Upcharge

Premium Color Upcharge
$10.00

Nails

15 items

Manicures

Gelcolor Manicure
& UP
Classic Manicure
& UP
Hot Oil Manicure
& UP
French Manicure
& UP
Nail Repair
& UP
Polish Change
& UP
Nail Embellishment
& UP
Gelcolor Removal
& UP
Spa Manicure
& UP

Nail Extensions

Nail Extensions - Full Set
& UP
Nail Extensions - Fills
& UP
Nail Extensions - Wraps
& UP

Pedicures

Gelcolor Pedicure
& UP
Spa Pedicure
& UP
Classic Pedicure
& UP

Speciality

34 items

Skin Treatments

Acne Facial Treatment 60 Minute
& UP
Refreshing Facial Treatment 30 Minute
& UP
Rejuvenating Facial Treatment 60 Minute
& UP
Firming Facial Treatment
& UP
Eye Treatment with Facial
& UP
Facial Tissue Treatment
& UP

Massage Treatments

Relaxing 30 Minute
& UP
Reflexology
& UP
Hot Stone 90 Minute
& UP
Relaxing 60 Minute
& UP
Hot Stone 60 Minute
& UP
Deep Tissue 30 Minute
& UP
Deep Tissue 60 Minute
& UP

Haircuts

Men’s Signature Experience
& UP
Kids’ Haircut 12 and under
& UP

Hair Removal

Full Face Hair Removal
& UP
Eyebrow Shaping
& UP
Neckline Hair Removal
& UP
Eyebrow Threading
& UP
Half Leg Hair Removal
& UP
Full Leg Hair Removal
& UP
Bikini Line Hair Removal
& UP
Underarm Hair Removal
& UP
Full Arm Hair Removal
& UP
Men’s Back Hair Removal
& UP
Lip Hair Removal
& UP
Chin Hair Removal
& UP

Conditioning Hair Treatments

Hair Recovery by Redken®
& UP
Penetraitt Deep Conditioning
& UP
Malibu Wellness Intensive Clarifying
& UP
Dry Scalp Tonic
& UP
Mizani® Custom Blend and Dry Scalp Tonic
& UP
Mizani® Custom Blend
& UP
Humecto® Deep Conditioning
& UP

Styling

53 items

Straightening

CHI Ultimate Blowout
& UP
CHI Ultimate Blowout with Haircut
& UP
CHI Thermal Straightening
& UP
Retouch
& UP
CHI Thermal Straightening with Haircut
& UP
Retouch with Haircut
& UP

Finishing

Formal Up-Do
& UP
Formal Up-Do with Haircut
& UP
Signature Blow Out
& UP
Wrap Set
& UP
Basic Blowdry
& UP
Shampoo and Set
& UP
Shampoo and Set with a haircut
& UP
IronWorks
& UP
DesignWork
& UP
DesignWork with Haircut
& UP
Novelty
& UP

Texture

Basic Wave
& UP
Specialty Wave
& UP
Basic Wave with Haircut
& UP
Specialty Wave with Haircut
& UP
Partial Wave
& UP
Relaxer with Color
& UP
Relaxer with Haircut & Color
& UP
Relaxer Retouch (up to 1")
& UP
Relaxer Retouch with Haircut (up to 1")
& UP
Relaxer
& UP
Curl Reforming
& UP
Curl Reforming with Haircut
& UP
Relaxer with Haircut
& UP

Haircuts

Xpress Cut
& UP
Haircut and Blowdry
& UP
Men’s Haircut
& UP
Clipper Cut
& UP

Service Upcharge

Long Hair Pricing - Shoulder to mid-back
$10.00
Long Hair Pricing - Mid-back to waist
$15.00

Extensions

Kinky Twist
& UP
Rope Twist
& UP
Micro Braids
& UP

Natural & Locs

Shampoo & Diffuse
& UP
Loc Styling
& UP
Loc Maintenance
& UP
Bantu Knots
& UP
Cornrow with Design
& UP
Basic Cornrow
& UP

Sets & Twists

Shampoo & Flat Twist Set
& UP
Spiral & Pencil Curl
& UP
Shampoo & Two-Strand Twist
& UP
Press & Curl
& UP
Rod Set
& UP
Straw Set
& UP
Double Twist
& UP
Single Twist
& UP

Reviews

4.1
1,149 reviews
5 stars
611
4 stars
287
3 stars
131
2 stars
52
1 star
68
  • LB
    Linda Blanton
    Jun 9, 2026
    5.0
    There was a great variety of clothing and great sales going on.
  • CS
    Carla Soltis
    May 11, 2026
    1.0
    This JC Pennys location was awful. The store was a total mess. Nothing was stocked, no one to ask for help. We WILL NOT be returning to this location.
  • BR
    Barb Ramey
    Apr 26, 2026
    4.0
    It's a good salon, but needs a customer service for answering phones, and a manager.
  • MM
    Matt
    Apr 7, 2026
    5.0
    I went into the store one evening, earlier this week, to return an item I purchased online. I went to the jewelry department and was immediately greeted by the sweetest lady. She immediately gave flashbacks of evrry piece of wisdom you heard over the years from a grandparent. She was the most pleasant person I have ever had the opportunity to meet and just wanted to give her the recognition she deserves.
  • MT
    Marvin Trusty
    Mar 31, 2026
    5.0
    I came in too JCPENNY looking for a ring. Didn't see any thing I like. Ms Debra took time with me i online a found the perfect ring. Debra was very courteous and caring and professional.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Richmond, VA?

JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.

What are the operating hours of JCPenney in Richmond?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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