Associate Chemical Service
& UP
Business Details
11500 Midlothian Tpke, Richmond, VA
23235, United States
Certified by JCPenney • Jul 05, 2026
(804) 897-1288
Certified by JCPenney • Jul 05, 2026
https://www.jcpenney.com/locations/va/richmond/clothing-stores-richmond-va-2761.html
Certified by JCPenney • Jul 05, 2026
About
Certified by JCPenney • Jul 05, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Jul 05, 2026
Hours
Certified by JCPenney • Jul 05, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
Products & Services
4 lists · 127 items
Explore offerings from JCPenney on 11500 Midlothian Tpke in Richmond, with popular color, highlights, service upcharge, and manicures available at this location.
Reviews
4.2
1,124 reviews
5 stars
595
4 stars
276
3 stars
144
2 stars
48
1 star
61
- BRBarb RameyJun 13, 20265.0Salon has the best staff
- KSKaren SJun 7, 20265.0I love Penneys. I think they have excellent selection on everything.
- STSonya ThomasMay 12, 20265.0Loved the customer service,especially Jimmy and Michele in the fine jewelry department! JCP always has Quality products and great selections. Their sales always provide exceptional savings!
- AAABD ALLAApr 21, 20265.0Shopping at JCPenney is a consistently positive experience that strikes a great balance between affordability, variety, and convenience. The store offers an impressive range of products—from stylish clothing for all ages to home goods, beauty products, and seasonal items—making it easy to find what you need in one place. One of the standout aspects is the value. Frequent sales, coupons, and promotions make quality items accessible without breaking the bank. Their private labels often rival more expensive brands in both style and durability, which is a huge plus for budget-conscious shoppers. Customer service is another highlight. Associates are generally helpful without being intrusive, and the checkout process is usually smooth and efficient. Whether shopping in-store or online, the experience feels straightforward and reliable. The layout of the store is also worth noting—clean, organized, and easy to navigate. It doesn’t feel overwhelming like some larger department stores, which makes browsing more enjoyable. Overall, JCPenney remains a dependable go-to for everyday shopping needs. It combines practicality with style and affordability in a way that keeps customers coming back.
- CJClaudette JonesMar 1, 20265.0Jocelyn and Marcia helped me today and we’re very nice and polite to me… I will definitely be back!!!
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Richmond, VA?
JCPenney in Richmond, VA is open Monday to Friday from 11:00 AM to 8:00 PM, on Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What types of products can I find at JCPenney Chesterfield Mall?
You can find a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Chesterfield Mall.
Does JCPenney Richmond offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options.
What payment methods are accepted at JCPenney Chesterfield Mall?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is JCPenney Richmond accessible to people using wheelchairs?
Yes, JCPenney has a wheelchair accessible entrance.
Are public restrooms available at JCPenney Chesterfield Mall?
Yes, public restrooms are available at JCPenney.
Can I shop in-store at JCPenney Richmond?
Yes, JCPenney offers in-store shopping as well as curbside pickup.
What nearby stores can I visit along with JCPenney at Chesterfield Mall?
Nearby stores include Kay Jewelers for jewelry and accessories, Go! Calendars & Games for toys and books, and Aéropostale for men's clothing and fashion accessories.
Are there other shoe stores near JCPenney at Chesterfield Mall?
Yes, nearby shoe stores include Champs Sports, Finish Line, Chacos, Journeys, and Shoe Show, offering a variety of footwear and sportswear options.
What dining options are available near the JCPenney at Chesterfield Mall?
Chick-fil-A is a nearby fast food restaurant where you can get chicken meals before or after shopping at JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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