Aerie

Reviews

• TS

  Tiffany Stone

  Aug 14, 2026
  1.0
  They need to get some actual adults in this store or start training on manners/attitudes. I realize most of these little girls have jobs because mommy and daddy made them but Aerie upper management needs to do better with training as far as attitudes towards customers. Literally had a little girl employee today insult my 15 year old by telling her she needed to go up a size while looking her up and down. I was waiting at register while she walked her over to some leggings and the nasty little comment was made to my daughter while away from me. Pay too much money for their clothes and drove too far to have my daughter treated that way.
• GM

  G M

  Jun 21, 2026
  1.0
  why does this location have such a bad selection? i normally go to a different aerie and love growing but i felt like there was just nothing here.
• QM

  q morton

  Dec 1, 2024
  5.0
  i was following my girlfriend around while she was shopping and she wanted to go in here i’m not even the type of person to leave reviews for places but im not gonna lie the vibes were really good in there. they were really nice to her which made me happy. jordan helped us around the store and she was pretty chill. it felt like she was our friend hanging out with us lol, but yea we ended up signing up for a credit card somehow? 😂 i know she’ll use it so it’s cool
• SS

  sametwo sign

  Aug 24, 2021
  1.0
  I have come here 3 times now and all three times I have had a terrible experience. The store always has younger people working there and you can never tell who is the manager. The first time I called about an item availability in store and they said it was available, I confirmed the price and asked if I could use my Aeri coupon and they said yes. Once I got to the store I was given totally different bras, at totally different prices. I still was patient and waited for someone to bring the ones I held over the phone. They then informed me that they never had them and the employee did not know what they were talking about. I came all the way there and they LIED to me over the phone it was unacceptable. They did not even try to help me find a similar item, instead they kept staring at me like they wanted me to leave the store. The second time I came in I was treated so rudely, there were other customers in the store and I asked an employee for help and she just pointed in some general direction saying the item was there. It was not, meanwhile, they were spending loads of time with the other customer and kept asking her if she needed anything else. I felt unwelcome because I did not want to shop there ever again. The third instance was my sister, who came in to get an exchange and I stood outside and waited for her since I was not going to be humiliated again. It was a simple exchange and she wanted to buy a couple of other things and they were so rude to her, the manager literally talked down to her like she was dumb. All my sister asked was if they had any promos and if they could order the items online since her size was unavailable. They said they NEVER have promos and all the items at the SHORT PUMP store are full price since its a high traffic area. I dont think she needed to say all that but whatever and as for ordering items online they said she can do it herself. Needless to say I will not be recommending this store to ANYONE..... nor will I ever be coming back.....

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