This profile is uncertified and using publicly sourced data
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Business Details
About
Vape StoreHerbal MedicineHookah BarVitamin & Supplements Store
The Vault is a locally owned retail brand since 2006, with 10 locations across Hampton Roads and Elizabeth City, NC. We offer a wide selection of CBD, wellness products, herbal supplements, lifestyle essentials, along with vaporizers, glass, and hookah supplies. Whether you’re exploring wellness options or looking for trusted accessories, our knowledgeable staff can help you find the right fit. Visit us in Norfolk, Virginia Beach, Hampton, Newport News, Yorktown, Gloucester, or Elizabeth City — or shop online for more.
Location
The Vault Vape and Hookah Shop
731 J Clyde Morris Blvd, Newport News, VA
23601, United States
Hours
Monday12:00 PM - 8:00 PM
Tuesday12:00 PM - 8:00 PM
Wednesday12:00 PM - 8:00 PM
Thursday12:00 PM - 8:00 PM
Friday12:00 PM - 8:00 PM
Saturday12:00 PM - 8:00 PM
Sunday12:00 PM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.