Sunglass Hut at Macy's

Reviews

• VS

  Vera Sarkis

  Apr 12, 2026
  1.0
  I would give this place zero stars if I could. I bought a pair of sunglasses here that felt decent in the shop, but they literally fell apart within the first few weeks of normal wear. For the price they charge, you’d expect quality, but these are absolute garbage. When I went back to the store—only 30 days after purchase—to ask for a return or even just an exchange for the defective product, the staff was incredibly rude. Instead of helping, they treated me like I was the problem. They flat-out refused to honor any kind of return policy, even though the glasses broke immediately due to poor manufacturing. It’s clear this store only cares about taking your money; they have zero interest in standing behind their products or treating their customers with basic respect. Save your time and your cash—go literally anywhere else where they actually value their clients. Avoid this place at all costs.
• L_

  Luana _

  Mar 21, 2026
  1.0
  I went to buy a pair of glasses for a trip I was planning to take. As soon as I arrived at the store, I was treated extremely well by the woman working there; however, the man—the moment we walked in and started asking questions—began blasting the music at an extremely high volume. Being the defiant person I am, I stayed in the store and continued looking at glasses. As soon as we left, he turned the music back down—a mere employee acting as if he were the owner of the store, horrible experience.
• SA

  Syed Mustafa Ali Abedi

  Aug 22, 2021
  5.0
  Good collection 👌 👍 👏 😊