This profile is uncertified and using publicly sourced data
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Business Details
About
Jewelry Store
The Velvet Case Lexington is a premier jewelry store located in Lexington, VA, and serving the surrounding areas. We specialize in antique, vintage, and new jewelry along with a curated selection of watches, rare finds, and collectibles. We also buy and sell gold and silver, offering fair appraisals and friendly, knowledgeable service. Discover unique treasures and timeless elegance at The Velvet Case Lexington—where every piece tells a story.
Location
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.