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Brand Certified

American Eagle

4.0
(101 reviews)

Business Details

11722l Fair Oaks Mall, Fairfax, VA
22033, United States
(703) 352-7916

About

Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle
11722l Fair Oaks Mall, Fairfax, VA
22033, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
101 reviews
5 stars
57
4 stars
19
3 stars
9
2 stars
2
1 star
14
  • YE
    Yvette eid
    Jun 5, 2026
    5.0
    Went to this location last night and had the pleasure of Abby assisting me, she was super friendly and very helpful, it is very rare to find excellent customer service these days. Thank you Abby
  • SY
    Safrina Yacoub
    May 9, 2026
    5.0
    I typically do my jeans shopping online but I’ll be returning to this location thanks to Savannah. She greeted me at the door and pointed me in the direction of the style I was looking for. Not only did I get my intended pair, she also showed me a similar style and I got those as well! She gave me great advice on the size difference between the two, saving me an extra trip to the fitting room. I didn’t get his name, but the cashier was also super helpful. Great experience overall!
  • JA
    Jose Luis Amaya
    Apr 28, 2026
    1.0
    Buena ropa me encanta ,pero las employee un desastre bien amargadas muy mal cervicio
  • EG
    Enmanuel Gomez
    Apr 26, 2026
    1.0
    Absolutely terrible customer service at American Eagle. I went in just trying to do a simple online return, and instead of basic help, I was met with a nasty, dismissive attitude. Brenna was incredibly rude, acted like I was inconveniencing her just by asking a question, and made zero effort to be helpful or professional. It honestly felt like she didn’t want to do her job at all. If this is how customers are treated, it’s no surprise people would rather shop elsewhere. Completely unacceptable.
  • AE
    Arie Evans
    Oct 5, 2022
    2.0
    I love their jeans, but why does this specific store smell so bad? I can’t even shop there anymore because of whatever that awful stench is. I can’t tell if there’s a gas leak or if it’s some signature scent that they spray everywhere. Whatever it is, please tone it down because it’s driving customers away

Brand Certified Facts from American Eagle

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Certified August 23, 2026Yext Knowledge Graph
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