ALO

Reviews

• RR

  Recaria

  Sep 23, 2026
  1.0
  I recently placed a pickup order at this store. They gave my $250 order to someone who was not me. They said the person showed them a email which means the did not ask for an ID. Now I have to wait 24-48 hours for customer service to do an internal investigation. It is unacceptable that they allowed someone to pick up an order without showing any identification.
• DB

  darlene brown

  Aug 17, 2026
  1.0
  I placed and order on 6/23 . I came to pick up my 6/27order at Alo, but it had already been returned to the sales floor . When , I entered the store , the manager was assisting an employee with her clothing (dress). This is not the first time I have witnessed a manager helping an employee with their attire at this location , which rises concerns about professionalism in the store . Yes , I understand the policy for pickup, but the items are already paid for. However, when I explained my situation, the manager stated that she could rating up my order again. Based on this experience and inconsistent, unprofessional behavior I observed, it genuinely felt as though Alo does not value our business . I do not plan to visit this location again.
• TC

  Tonia Colston

  Aug 5, 2026
  5.0
  After reading the reviews I was a bit skeptical but as I’ve lived a little I know it’s best to see for yourself…and boy am I glad that I did, this was my second visit to this location. Elise was very welcoming, helpful, attentive and friendly when it came to assisting my daughter select her purchase.
• BF

  bea Farnum

  Jun 24, 2026
  5.0
  Nice staff and good assortment of clothes
• DW

  Deirdre Wright

  Jun 12, 2026
  1.0
  The staff is incredibly rude. Everyone is on their phones, or very vulgar flirting with customers… yuck! i expected so much more from Alo. They really cheapened the brand for me. Do better!