Windsor

Reviews

• CG

  Cham Gilmore

  2 days ago
  5.0
  Jakiya was so sweet and helpful ❤️
• KJ

  Kelly Jones

  Apr 25, 2026
  1.0
  I stopped by to make a return, visiting from out of town because of military orders. Money was tight and this shirt didn’t fit so I figured I’d grab my receipt and head over to the store. When I was helped, I asked a question regarding Apple Pay, just trying to make sure it will process without a physical card as to not waste their time. However, the employee didn’t answer my question and instead asked me to repeat my email. I was taken aback because I’ve worked customer service in high end areas and never spoke like this to anyone. My question was never answered and she kept trying to check my email, confirming it even though I said it slowly the first time because it’s the polite thing to do. Then this other employee comes over and harshly says “she’s new, she isn’t trained yet!” Over and over even though I’ve said “that’s perfectly fine” as if it was my fault for feeling disrespected. It wasn’t a bug deal to me, I’m just new to the area and most people have been polite, but not at this store. Every time she spoke to me, she had the nastiest attitude I’d ever seen. Don’t come here if you’re trying to get a refund. They discriminate against people who don’t look rich (I’m in the tightest position I’ve ever been) and I still haven’t received a refund so unfortunately I have to go back.
• JT

  Janice Tucker

  Nov 21, 2024
  1.0
  Came in to return an item, and I got greeted with eye rolls and attitude. I asked the girl if she was ok she said she had a-lot going on and baylor HW. She agreed to return my item and only to find out they couldn't return my stuff. I was very upset when the next girl stepped in and said we have a 14 day policy. I left the store & looked online realizing it's 30 days for a return. She was supposedly a manager that was telling me incorrect policy's. This was upsetting because I didn't feel like I was getting helped at all, I wish from the beginning they were both friendlier.
• NM

  naveed mohammed

  Dec 5, 2023
  5.0
  Idk what Charlenes problem is but Emily was so helpful and such a good worker. Please dont listen to her, she seems to love leaving 1 star reviews and seems like she thinks shes entitled to whatever she wants.