Marc Jacobs - Houston Tanger

Reviews

• BS

  Bryan Shriver

  Jul 18, 2026
  5.0
  I am doing this under my husband’s google account, but I am Cassie, I want to say that Jordan was so helpful. He showed me “the tote bag” in medium and I told him I wanted lilac. Jordan went above and beyond and took my information and was able to find a store with the tote I wanted and was able to get it ordered same day! Jordan was so cheery and helpful! Thanks Jordan for helping me celebrate my 40th birthday early! Such a great worker and clean store! My tote has ship-awaiting its arrival
• JP

  Jordyn Phillips

  Jun 23, 2026
  5.0
  Noah is extremely helpful! They let me know where everything was located and it was super easy to shop with them! I will be coming back! It was a pleasure to be lead around by them!
• MS

  Misti Smith

  Jun 13, 2026
  5.0
  I live almost 3 hours away from this store… Saw Jordans post on FB and messaged him… It was night time (9-9:30pm) or so and he replied immediately, said he would send me the pics I was requesting when he got to work the next morning… I had heard that from other associates before and never heard anything back. The next morning he texted me with pictures of everything I asked and went above and beyond with my 5,000 questions… That’s was my first order from him and now we have done several transactions. Even if he is not at work, he will make sure the bag is held until he gets there and sends me the link to pay and immediately sends me tracking! Messaged him one of my last purchases I wanted in a Friday and asked if there was a way he could get it overnighted to me as J was last minute buying for my mom’s bday! Unfortunately UPS had already picked up, but he made sure on Monday it went out first thing!! I will NOT use or work with anyone but Jordan!!! So Jordan if you can read this - Don’t leave! If you need don’t live close and need a bag or something you have seen… Jordan is your guy! Just call the store and ask for HIM and he also post on their FB Page - Marc Jacobs Outlet- Texas City- click on his name and message him! He will not disappoint! Again, thank you so much for everything Jordan
• CG

  Carlos Gomez

  Jun 2, 2026
  5.0
  Thanks for going above and beyond!! You were extremely patient, knowledgeable, and just made me feel valued as a customer. Your professionalism and attention to detail made my shopping experience easy for my wife’s anniversary gift. Thank you for such exceptional service. Highly recommend!
• AS

  Amy Strouhal

  May 20, 2026
  5.0
  First, I absolutely love MJ items, so I was thrilled to see an MJ outlet in TX city! Their items are great quality, like lux quality for incredible price points. I randomly went in one day and met an SA named Jordan. We stayed in touch via FB (highly recommend joining their FB group). Jordan has been amazing to work with! He is so helpful, patient with my indecisiveness and excellent with communication! What has been wonderful for me is that I can communicate with him, order whatever I'm wanting and never have to even go in the store. It's actually like a "luxury" experience you would get at a luxury store, truly personalized service, which I love. I highly recommend shopping at this location and working with Jordan, he will help you find whatever you are looking for and give you ideas for other things you might like as well! Another great thing about this store is their sales and discounts, given what their items normally cost, this store has some excellent prices! You can get such high quality items for such a good price. Who doesn't love a great deal?! For the record, other reviews have talked about they don't have "outlet" prices, yet I buy alot of MJ items from other places aside from this outlet and have always paid more than I did for these items from the outlet. People have to understand that MJ is not Coach/Michael Kors/Kate Spade, MJ is actually a mid point lux brand and with that comes higher prices🙌🏼. The biggest difference as a collector who sometimes resells to rotate NY collection, MJ bags actually hold some value after walking out of the store. Coach/MK/KS all have THE WORST resell value, you leave the store with their items and the value immediately drops 60-80% even if NWTs. The market is so saturated by those brands, they no longer hold their value like they used to. Another thing to think about, if a Kate Spade/MK/Coach bag is orginally $500 but they can afford to mark them down in their outlets for less than $100, it shows you how crazy their mark up is. At least with Marc J items, alot of their pieces are timeless, hold a better resell value (bc they aren't discounting them so deeply and selling millions of the same item) and are excellent quality (there's always a chance there's a defective item, it happens with every brand even LV/CC lately, but I haven't had this issue). Take the MJ "the tote bag" for instance, they are timeless, high quality pieces that RARELY get deeply discounted (talking leather not canvas, canvas goes on sale all the time), they don't have to mark them down to sell them, since they don't mark them down it helps them hold onto more value and they may never have leather ones for a dirt cheap price. So just think about those things when you are comparing the MJ outlet to the other bag outlets in this mall, they are a step above an MK/KS/Coach, so their prices will reflect that and never be the same as those other stores. I hope everyone finds this review helpful and if you go shopping with Jordan, tell him Amy sent you💁🏼‍♀️😜💖!

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