Windsor

Reviews

• EC

  E Cooper

  Apr 2, 2026
  1.0
  I had a very disappointing experience at this location. I was racially profiled by an employee named Ashley and another staff member, who went as far as contacting security while I was simply shopping for a dress. There was no valid reason for this treatment, it was completely unjustified and inappropriate. Because of this experience, I do not recommend this location.
• JC

  Judy Cordova

  Mar 29, 2026
  1.0
  I usually don’t leave reviews, but my experience at Windsor was very unpleasant. The staff came across as rude and uninterested in helping customers. When I asked simple questions, they responded with attitude. It made me feel uncomfortable and unwelcome. Customer service like this can definitely drive people away, especially during busy seasons like prom.
• SF

  S Freeman

  Sep 8, 2025
  5.0
  Estoria was absolutely amazing! Her personality was very warm and inviting. She definitely made our experience special. She gave great outfit advice and even offered to order items that weren’t in stock. I did inform the two managers (one with a cool sleeve ) of our experience however I felt like she deserved public acknowledgement 🙂. Even though some items didn’t workout . When I returned today her attitude was consistently amazing. And I appreciate her service!
• VS

  Victoria Scott

  Jan 14, 2024
  5.0
  We had the most enjoyable time shopping for my daughter's prom dress! The ladies are extremely helpful, sweet, professional, just enjoyable to be around. There was one thing disappointing. Customers trying on dresses and leaving them piled up in the dressing rooms. They could of at least put them on a hanger after trying them on, no consideration for the employees. The employees were like moms cleaning up after their little kids. I totally recommend this place but please be considerate and respectful just put the clothes back or hang on a hanger properly.
• AG

  America Gonzalez

  Aug 2, 2021
  5.0
  I had always heard about this store but had never gone 😍 I’m gonna start going more often! Did a little shopping and had a great experience! The 2 employees that helped me were so nice & made sure I was set with what I was buying, I wish I could of gotten their names 💖 Thanks Windsor!

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