Citi Trends

Reviews

• CS

  Clare Segers

  Apr 29, 2026
  4.0
  Great store, unique clothing.
• BB

  Brandi Brown

  Apr 27, 2026
  1.0
  Just left out of there to return a pair of shoes that I grabbed 2 days ago for a party but never put them on. The shoes still had the tags and original zip ties and strings still on it. The manager Sandy tells me they were worn because there was black stuff on the bottom and a scuff on the side. Mind you all the shoes on their rack had the same black marks at the bottom and scuffs on the side I’m guessing from ppl trying them on in the store. Idk. Even after showing her all the shoes were like that she still proceeds to tell me that I wore them like I have a reason to lie about their cheap quality shoes. She was very rude and did not try to help me at all. As soon as she heard I wanted a refund instead of a store credit she found a reason to not refund my money. I literally never go in there to shop because they have nothing to offer but it was the quickest thing to run and grab shoes in a hurry. I will be calling corporate to report. Idc if the shoes were $2 I needed my money back like I asked for. And reading other reviews she seems to be nasty to black ppl on a regular basis. Do not buy anything from here and expect to take it back for any reason!!
• KA

  Kas Aguilar

  Sep 13, 2024
  1.0
  Not sure if the woman was a regular employee or the manager. An older Mexican woman with light brown hair, high brows to be exact. She came running out the store accusing my black man of stealing a backpack. Mind you the scanners didn’t go off, we didn’t buy anything, nobody said anything to us throughout the store as we were glancing but as soon as we are out the door she’s trying to run outside. I even opened the door for your Employee as she’s running at us crazy. She’s asking questions “where did you get the backpack why is there a tag?”. The tag was the brand name from Sprayground. The backpack was Sprayground that you buy from malls or online, it cost more than everything in the store. The sad thing is why was she accusing, asking questions that were none of her business and stuttering at the same time as I’m telling her that’s his backpack, he walked to the store with it. She kept saying there was a sensor tag. I work retail too, there was no sensor tag only the tag brand name, the backpack looked like great quality. So the confusion to your employee did not make any sense to what her product looked inside the store. We both looked at her dumb and walked off.

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