This profile is uncertified and using publicly sourced data
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Business Details
About
Gift ShopAmusement ParkChildren's Party ServiceEvent VenueParty StoreToy Store
Rainbow Cloudz is Richmond’s destination for Sanrio, Hello Kitty, and Pokémon collectibles, plus curated kawaii gifts and trending blind boxes. Discover plushies, anime collectibles, seasonal finds, and exclusive items that rotate often. Experience the Kawaii Slime Company Ice Cream Slime Bar, where guests can create custom slime in a fun, hands-on setting. Visit for giftable collectibles, limited drops, or book private slime parties and events. Shop in-store or online and enjoy a welcoming, thoughtfully designed space made for fans of cute, nostalgic, and collectible culture.
Location
Hours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:30 PM
Saturday10:00 AM - 8:30 PM
Sunday11:00 AM - 7:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.