J.Crew Factory

Reviews

• CP

  charyse parker

  1 day ago
  1.0
  I walked in and there were at least five employees working, yet not one of them acknowledged me or asked if I needed any assistance. I walked around looking for a fitting room while three employees stood nearby talking. When I finally asked where the fitting rooms were, one of them pointed in the direction with an extremely rude and dismissive look, as though I were bothering her. The lack of customer service and basic courtesy was incredibly disappointing. I expected much better and will think twice before shopping here again.
• ML

  Mark L.

  Jul 16, 2026
  5.0
  Had a great experience with Meghan yesterday, she was so knowledgeable of the products and helpful.
• JH

  Jose Hernandez

  Jul 12, 2026
  1.0
  They do not honor their posted sales in store.
• JM

  janice montes

  Jun 10, 2026
  5.0
  sooooo excited to have this store here in prosper. I came in and was helped by a young lady named Maygen. Shes a great stylist, very kind and genuine.Excellent sales.Wasnt really looking for anything, left with some vacation outfits.Love it 🏝️
• FA

  Fahad Ashraf

  May 15, 2026
  5.0
  Finally! Let’s just say it doesn’t disappoint