Steve Madden

Reviews

• VS

  Vico Sil

  Feb 26, 2026
  5.0
  nice place to find any kind of decoration and staff very helpful
• GH

  Ghizlane Hallam

  Feb 2, 2026
  1.0
  I bought a pair of shoes last week, and when I got home and tried it again and was little uncomfortable, I went back to Steve madden katy milI mall to return it and the lady said its worn I said no, because I never wear them outside and she was so rude and no manners. She refused to returned it, and when I asked to talk to the manager she said im the manager, she was a Spanish lady and she said her name is Brenda, im shocked how they put this people as a manager and dont even know how to provide a good customer service politely, disappointed with this store and this lady(Brenda), I had the worse experience, I went to Galleria mall and returned them there, the employee were very professional and greet me with a smile and returned it without any problem, they need to go to Galleria mall for training and how to treat a customer. In the end the customer is the one who pays your salary.
• TR

  Taylor Rebel

  Jan 16, 2022
  5.0
  Incredibly helpful, and kind. I'm so glad I came to this location for help. I was able to get my issues with my exchange resolved efficiently and fast. Thank you! I appreciate it so much!
• BA

  Bolarinwa Akintilebo

  Sep 9, 2018
  5.0
  They sure sell Quality shoes but a bit pricey

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