This profile is uncertified and using publicly sourced data
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Business Details
About
Tobacco Shop
We are a family-owned store offering a wide selection of CBD, Delta-8, THCA, cigars, cigarettes, tobacco, kratom, and novelty items—all at the best prices in town. Customer satisfaction is our top priority, and we take pride in providing friendly service, quality products, and a welcoming shopping experience. Our goal is to build long-term relationships with our customers by offering great value and excellent service every day.
Motto: Customer Satisfaction Comes First
Location
XD SMOKE PALACE (Best smoke shop in Hurst)
800 W Pipeline Rd #107, Hurst, TX
76053, United States
Hours
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday12:00 PM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.