Associate Chemical Service
& UP
Business Details
7925 FM 1960 Rd, Houston, TX
77070, United States
Certified by JCPenney • Oct 04, 2026
(281) 469-0033
Certified by JCPenney • Oct 04, 2026
https://www.jcpenney.com/locations/tx/houston/clothing-stores-houston-tx-2104.html
Certified by JCPenney • Oct 04, 2026
About
Certified by JCPenney • Oct 04, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Houston, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Oct 04, 2026
Hours
Certified by JCPenney • Oct 04, 2026
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday12:00 PM - 7:00 PM
Products & Services
4 lists · 127 items
Explore offerings from JCPenney on 7925 FM 1960 Rd in Houston, with popular color, highlights, service upcharge, and manicures available at this location.
Reviews
4.2
1,547 reviews
5 stars
855
4 stars
359
3 stars
173
2 stars
56
1 star
104
- KBKaren BuchtienSep 28, 20261.0Terrible! Escalators haven’t worked in a month or more. I am standing in line for a return and the clerk told me I had to wait or I could look around while he opened his till. Should that not have already happened before the doors opened? The ladies department was a mess. The dressing room floors terrible. Run a vacuum people!!! I hate that this store has declined so.
- SQS QSep 19, 20261.0Coustomes very poor at portraits. Even yiu have an apointmemt. They will not take you. Or either they are discrimination us. Juat saying someone else came before us althiugh we have an appointment for the that time. Doesnt seem you serve them and give our time. The black man was trying to hel is and the bkack lady refused. Poor costumer servise
- JNJimmy NolanAug 21, 20261.0Wow. Textbook case of retail past it's prime. The store was hot and gross, escalators disabled, shelves bare, and staff exceptionally unhelpful. When our card declined and the woman started accusing my elderly mother of not paying her bill, we just left and ordered what we needed online (using the same card). Edit to add: They responded to this review with the same AI slop that they did on the other reviews, then deleted it.
- BRBrendon RandAug 16, 20265.0Nice & Professional Young Black man on the South Entrance Door...He Greeted us coming into Penny's while they were Busy....Thank You Sir 👍🏾👍🏾
- CLConsuelo De LeonAug 12, 20261.0The Worker Give Me A Different Size Of Shoes .!! I Was Very Disappointed When I Got Home And See The I Couldn’t Wear My New Shoes.!!
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Houston, TX?
You can find a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Willowbrook Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup or in-store shopping at the Houston location?
Yes, JCPenney offers both curbside pickup and in-store shopping at this location.
What payment options are accepted at the JCPenney in Houston?
The store accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store at Willowbrook Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Where exactly is the JCPenney store located within Houston?
JCPenney is located in Willowbrook Mall at 7925 FM 1960 Rd, Ste 7000, Houston, TX 77070.
Are there other retail stores nearby JCPenney where I can shop for beauty products?
Yes, Sephora is nearby, offering a variety of cosmetic and beauty supplies where you can shop before or after visiting JCPenney.
Can I get my shoes repaired near the JCPenney location?
Yes, Hakky Shoe Repair is close by, providing shoe repair services near JCPenney in Willowbrook Mall.
Are there other popular clothing stores near JCPenney at Willowbrook Mall?
Yes, nearby clothing stores include Hollister Co., Lululemon Athletica, Dress Code Chic, and GUESS, offering a variety of fashion options.
What is the phone number to contact JCPenney at the Willowbrook Mall location?
You can contact JCPenney at +1 281-469-0033 or toll-free at +1 800-322-1189.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website